Name: Holiday Inn Hotel Atlanta-Northlake By IHG
Address: 2158 Ranchwood Drive, Atlanta, GA
Telephone: (888) 420-1657

Holiday Inn Hotel Atlanta-Northlake By IHG Guest Reviews

Overall Average Score:

Pleasant (3.4 out of 5)

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Exceptional

Very good

Not worth $250

Liked: The bed was comfortable when it didn’t move. The receptionist with the locs was very nice and helpful.
Disliked: Shower head was loose, air conditioner was low, room smelled like mildew, very skimp on towels, tv was outdated and programming was wrong. Washer was broken, ice machine was broken, the bar/restaurant was closed down.

Pleasant

Liked: The breakfast was good. Staff was friendly
Disliked: The room was small and very humid. Uncomfortable until we changed to the dry setting on the AC.

Good

Superb

Exceptional

The stay was very good,...

Liked: Nearly the center, everything is convenient
Disliked: This holidayinn is very strange, the bedroom is musty, smells strongly of cigarettes. The bed also smells of cigarettes and makes a rattling noise when you turn over. And I have to pay extra if I want breakfast?

Overall, good safe area and...

Liked: I like that it was close to a Starbucks and nearby attractions. The room was cleaned each day and restocked. The pool area was nice and clean with towels.
Disliked: I didn’t like that the ice machine didn’t work on the 4th floor and the washer/dryer. The lobby woman’s restroom was out of order. The breakfast included was a waste of money. There is one lady working the bar area where she takes the order for breakfast, serves the breakfast and bartends. Breakfast not a buffet style; they give you coupons each morning to go to the bar to redeem. Breakfast took over an hour. The lobby was not cool. I still have not receive my deposit back and it’s been over 2 weeks. The front desk staff needs better customer service.