Above average for this type...

Liked: Staff and breakfast were great, also the bar prices were very reasonable for how near to London it is. I had one minor issue with no bedding on the sofa bed but the staff sorted it out quickly and professionally.
Disliked: Room rate could have been a little bit lower but that's probably me being a stingy Yorkshireman. Also there was no bedding on the sofa bed even though I had booked the room for me and a child, however the staff were fantastic and resolved the issue straight away.

Great location and super dining.

Liked: A great location for our visit to Harry Potter Studios. Breakfast and dinner went down well. Check out time of noon meant we could enjoy the morning at the pool. Staff really friendly.
Disliked: Sofa bed not as comfortable as I'd have liked.

Exceptional

Amazing hotel

Liked: Amazing hotel, very friendly staff and very good food! Swimming pool facilities were very clean and overall an excellent hotel.
Disliked: Nothing at all. Everything was great.

Very good

Exceptional

Liked: Was a great hotel and a good find for a wedding weekend stay! 🤗🤩
Disliked: Was lovely apart from the pillows were too soft for me, but nothing to be put off by. Great place to stay.

We had a lovely stay....

Liked: CleanFriendly staff
Disliked: Everything was fine so no issues to report

Pleasant stay, breakfast was good....

Disliked: Cleaning of the room consisted with just changing linen but not cleaning the bathroom.

Exceptional

Liked: The location was perfect for us,The hotel was clean and welcoming