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Holiday Inn Gurnee Convention Center eee
Holiday Inn Gurnee Convention Center, 6161 West Grand Avenue, Gurnee, IL | Area: Gurnee
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3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (110 Ratings)
3.5 miles from Gurnee centre
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Hotel Description
Free Wi-Fi an indoor pool and a lobby bar and restaurant top the list of upscale amenities at the non-smoking Holiday Inn Gurnee Convention Center. At the four-story Holiday Inn 210 renovated rooms boast high-thread-count bedding coffeemakers and cable TVs with premium channels while suites include sofa beds and microwave/mini-fridge combos. When hunger hits you can head to the lobby restaurant for the generous breakfast buffet as well as lunch dinner and an array of tempting libations. Stay connected with free Wi-Fi access and voicemail phones with free local calling as well as fax and copy services in the 24-hour business center. Hop on the complimentary shuttle to get to your local meeting and then invigorate with a workout in the fitness room or a dip in the heated indoor pool and hot tub. Other amenities include room service guest laundry facilities and free parking. The Holiday Inn is located off I-94 about three miles west of downtown Gurnee and a four-minute walk from the Gurnee Mills Mall. Six Flags Great America is two miles from the hotel while the shores of Lake Michigan are 25 minutes away. Corporate guests are within five miles of Baxter Healthcare Watson Pharmaceuticals and Uline and the Great Lakes Naval Training Center is nine miles from the property. Air travelers are 32 miles from Chicago's O'Hare International Airport.

Check-in time: 16:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
w
Non Smoking
q
Accessible
x
Free Breakfast
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Free Parking
` Accessible
` Restaurant
` Laundry
` Newspapers
` Parking
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Heating
` Fax/photocopying
` WiFi
` Indoor pool (all year)
` On-site parking
` WiFi everywhere
` WiFi available in all areas

Holiday Inn Gurnee Convention Center Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.9 out of 5)

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2.5

Fair - 2.5 out of 5

Janet Mon, 17 February 2020

Passable

Liked: The pool and evening staff. In previous visits we received wonderful interactions with both the front desk staff and wait staff. Not so much for this visit.
Disliked: The resturant staff and morning manager as well. We have stayed here 4 times in the last 6 weeks and this is the first time we have received such rudeness. I will be contacting the corporate office.

2.7

Fair - 2.7 out of 5

Scooter Mon, 17 February 2020

Place needs to be torn...

Liked: The convention center
Disliked: The curtains were held together with a paper clip, the beds made noise, the room was dirty, the heater made a loud noise like it was going to blow up, the walls were paper thin, there was no vending machine only a ?store? where you had to wait 10 minutes to pay, you could hear everything going on on either side of your room, the hallway and upstairs, the bar staff was inattentive and slow, drinks were marked up 4x regular price, and I was given the wrong room but that was booking.com ?s fault.

5

Exceptional - 5 out of 5

Fidel Sun, 9 February 2020

Exceptional

5

Exceptional - 5 out of 5

Johanda Wed, 29 January 2020

Very happy especially for the...

Liked: Breakfast was great, options for everyone and omelet bar was a great surprise.
Disliked: Beds were small, thought we were getting 2 queens. We weren't expecting 2 full size beds.

3.5

Good - 3.5 out of 5

Irene Wed, 22 January 2020

Good

2.5

Fair - 2.5 out of 5

Anonymous Fri, 17 January 2020

Passable

Disliked: In the morning, the TV in the hotel lobby was so loud that I could hear it clearly from the second floor, but nothing changed after I called the front desk

4.5

Wonderful - 4.5 out of 5

Greg Mon, 6 January 2020

Superb

Disliked: The heater made clicking noise.

1.5

Poor - 1.5 out of 5

Michelle Wed, 1 January 2020

Poor

Disliked: I booked a specific room and it was changed to something totally different and found out that the owners had the room that I booked. Also the receptionist had a bad attitude and was trying to argue with me and my husband. I will not be coming back to this location anymore.

5

Exceptional - 5 out of 5

Daphne Wed, 18 December 2019

Exceptional

0.5

Poor - 0.5 out of 5

Kache Mon, 16 December 2019

The stay was Great until...

Liked: The room was spacious and had a good view of the pool. I have teenagers and I could see them from my room window in the pool.
Disliked: The front Desk clerk upon check out was VERY Rude! As she accused my children of stealing from the breakfast buffet before check out! Which meant I had not even had a chance to pay for anything before she Stated that my children had stolen food. However the child was not mine and did not belong in my room but she took surveillance still pictures of them which I am not even sure that that is legal of a MINOR! She never once called me on my cellphone in regards to the breakfast she never came to the room to ask. Her name was Nancy she actually called the room and got my ADULT NIECE who she accused me of being, and stated that she seen the girl with the plate come into my room! But when they asked the children at the buffet what room they were in the children stated room 258 Which a mother of 3 I believe was in who actually had paid for the breakfast upon check in. This information was provided by Nancy at the front desk. Also there were no signs up stating that the children needed to pay for the breakfast.

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Holiday Inn Gurnee Convention Center 6161 West Grand Avenue, Gurnee, IL