Exceptional

Easy booking, clean spacious rooms...

Liked: Easy to check in (even very late past midnight). Friendly, polite staff always willing to help. Easy to add on breakfast the next day even though I had not pre-booked it. Clean spacious rooms, exceptional service from staff. Thanks for a great stay, if I am in Guildford again I will be coming back to this hotel.
Disliked: N/a

good comfy convenient stay.

Liked: quite good quality, bars, restaurants, near to work venue, the town and Tesco
Disliked: the family room was just an ordinary room with a sofa bed squeezed in. Functional though.

Exceptional

Liked: staff were lovely professional and friendly . Loby was inviting and food exceptional
Disliked: corridorto rooms and staying on lower floor. No lifts so people with mobility issues may struggle

Excellent location for business, staff...

Liked: friendly staff, lovely room
Disliked: no jacuzzi and carpets were tired

Comfortable and relaxing.

Liked: Very clean, comfortable lounge and bar Good breakfast, nice food served throughout the day.
Disliked: Rooms are a little tired. Would have preferred a shower rather than the bath with showerhead.

Good

Superb

Very good

Liked: the room was spacious, the bathroom facilities were lovely and there was a minibar and large wardrobe space. staff were extremely friendly.
Disliked: you could hear the guests in the neighbouring rooms slightly but it quietened down by night time. the food was decent but lamb shank could be better.