Holiday Inn Grand Rapids-Airport Guest Reviews
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|6.9 miles from Kentwood centre|
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Danielle, Trenton, visiting Belknap Park Sun, 26 August 2018
The room was very nice and the bed was so amazingly soft, I thought I'd never be able to get up and leave it.
Liked: Very nice room and the bed was amazingly soft.
Disliked: The pool was really small and they don't have a hot tub.
Raymond C, Fruitport, visiting Orbit Room Grand Rapids Mon, 8 February 2016
We will definitely be staying again soon.
Liked: The room was perfect for the two of us - comfy bed, hot shower. Definitely enjoyed the room after our date.
Disliked: The info about the room was a little off, but nothing too drastic - no microwave and it was a little further from the venue, but not too far.
Melissa, Swartz Creek Sun, 3 February 2013
So clean and very friendly. Loved everything about it!
Liked: Best Holiday Inn yet!
Shawn Sun, 24 May 2020
Quick and friendly service with...
Liked: I especially like the layout and cleanliness of the location. The staff are very friendly. Lastly, the king room is very spacious and practical. I will definitely be looking to stay here again in the future.
Disliked: The things I didn't like are not things within control of the hotel. During the Chinese Flu scare, certain services or parts of the lobby were unavailable. Those parts of the lobby look very nice, but were closed for reasons related to leftist scare tactics. I'm still looking forward to visiting the property once it is fully functional as well.
Edith Sat, 23 May 2020
Anthony Sun, 17 May 2020
Joana Thu, 14 May 2020
Liked: I loved how quiet it was and clean it was!
Disliked: I liked it all
Verified Hotel Guest Wed, 13 May 2020
Disliked: Was not at all what I expected for the money broken doors dirty pantyliners in the halls. Broken heater no microwave Went upstairs for like 5 mins then asks to be refunded and still have no received it. Very dissatisfied
Verified Hotel Guest Sat, 11 April 2020
Liked: Close to where I needed to be
Disliked: Checked in, fell asleep, got woken up by front desk saying she put me in the wrong room and had to move right away. I WAS SLEEPING!
Nick Tue, 17 March 2020
Sonia Mon, 2 March 2020
Liked: Restaurant/bar- checkout being noon
Disliked: There was some noise on my last night- children running in the halls.
Judith Tue, 25 February 2020
Liked: good location. well lite, safe parking.
Disliked: no hot tub!
Anonymous Tue, 25 February 2020
Polite staff and comfy beds,...
Liked: The front desk hotel staff was very polite and accommodating, and the gentleman in the dining area is the single reason this place is getting a higher score than anticipated. He was very polite and exceeded his duties as a host, giving us an all around good experience when interacting with him (I apologize that I don't remember your name sir). The bed was very comfortable and the cleaning staff was very polite as well.
Disliked: The hotel room was decent, but the bathroom needed some fixing up. The shower floor was dirty and the the floor was actually cracked. I feel that the value for the money is not worth it for the quality of the hotel, but that's my opinion.