Liked: Clean room; great location; hotel staff was friendly and helpful.
Disliked: None.

Liked: Very friendly staff; clean room; close to the skywalk! I love the city of Grand Rapids - it has a lot to offer!

Overall, great experience.

Liked: Great beds and pillows; very clean; very nice staff; loved the welcome call from the front desk and located near everything. Very happy!
Disliked: No refrigerator in room and light switch for bathroom was just inside the main room door, not inside bathroom.

We went to the Mega 80's show at the Intersection and this was a perfect place to stay - reasonably priced room and close to downtown.

Liked: Nice hotel; great service; very close to downtown.

Exceptional

Liked: Loved the location, the free parking, and the opportunity of delicious breakfast for $5 / person.
Disliked: n/a

Exceptional

Superb

Wonderful

Liked: Location
Disliked: Coffee was a little strong

Very good

Liked: Location
Disliked: No refrigerator

Superb

Very good

Liked: Location
Disliked: Front desk agent was rude during check in and out. Bartender was very rude to another customer. Sink in the room smelled terrible like there was a rotting fish in the sink. There were dogs running around the hall at 1am.

Over priced and basic

Liked: The restaurant was actually pretty good and the staff was nice. The beds were pretty comfy. The location was ok, but honestly still quite a walk to get to most of the bars and restaurants.
Disliked: I paid almost $200 for this room and it smelled like someone took a dump and you could see the dirt and soap scum build up in the shower. Also we paid extra for the ?deluxe room? and from what I could tell there was nothing deluxe about it. Not the worst place I?ve stayed but I wouldn?t stay here again.