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UKHoliday Inn Grand Rapids Downtown Guest Reviews
OVERALL AVERAGE SCORE:
VERY GOOD (4 out of 5)
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| 0.7 miles from Grand Rapids centre |
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Daniel, Coloma Mon, 9 May 2016
Liked: Clean room; great location; hotel staff was friendly and helpful.
Disliked: None.
Nancy, Muskegon , visiting Van Andel Arena Sun, 12 January 2014
Liked: Very friendly staff; clean room; close to the skywalk! I love the city of Grand Rapids - it has a lot to offer!
Teri, Standish, visiting Intersection Grand Rapids Mon, 2 September 2013
Overall, great experience.
Liked: Great beds and pillows; very clean; very nice staff; loved the welcome call from the front desk and located near everything. Very happy!
Disliked: No refrigerator in room and light switch for bathroom was just inside the main room door, not inside bathroom.
Jennifer, DeWitt Tue, 5 March 2013
We went to the Mega 80's show at the Intersection and this was a perfect place to stay - reasonably priced room and close to downtown.
Liked: Nice hotel; great service; very close to downtown.
Adam Mon, 15 July 2019
Bland
Liked: Overall general facility was great Breakfast was phenomenal
Disliked: Some of the front desk staff did not seem like they really want to be there they had a little bit of an attitude.
Brian Mon, 15 July 2019
Superb
Kimberly Sun, 14 July 2019
A great experience.
Liked: Bed comfy , great location . Breakfast was delicious!
Disliked: Everything was great !
Anonymous Mon, 8 July 2019
Meh
Liked: The only saving grace was the kindness of the housekeeper.
Disliked: The room was DARK and smelled of mildew and masked smoke. The check-in guy was kind of rude.
Anonymous Mon, 8 July 2019
Exceptional
Alexander Sun, 7 July 2019
Disappointing
Liked: Front desk was nice.
Disliked: First room had hair all over the place, microwave and fridge all greasy. Told front desk, was moved to a second room. Was told it was an "Upgrade". However was exact same room style, just different number.
Right before going to bed was woken up by bugs crawling over me.
Nkon86 Mon, 1 July 2019
Exceptional
Dailey Sun, 30 June 2019
Great location but expensive for...
Liked: Great location. Short walk to Monroe. We walked everywhere. Staff helpful
Disliked: Not great value for the money. Hotel appears rundown and rooms in neee if an update
Verified Hotel Guest Wed, 26 June 2019
Liked: Location
Disliked: Shower
Charles Wed, 26 June 2019
Not memorable, just adequate.
Liked: Location excellent...and breakfast positively wonderful. The bed was comfortable.
Disliked: Grumpy front desk staff. When asked for directions to a major renown attraction, the response was "use gps". When finally given some help, we queried why there were "2 Michigan turns". Exasperated, the response was "so you aren't from Michigan?".
At check-in,we were asked for location preference of our room. Specified that we would take their suggestion, but not next to the elevator. We were given a room on the 4th of 8 floors...which was aligned with a major highway. We could hear the traffic all night.
