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Holiday Inn Grand Rapids Downtown eee
Holiday Inn Grand Rapids Downtown, 310 Pearl Street Northwest, Grand Rapids, MI | Area: Grand Rapids
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3.96
HOTEL RATING: 
GOOD
3.96 out of 5 (217 Ratings)
0.7 miles from Grand Rapids centre
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Hotel Description
Featuring an indoor pool the Holiday Inn Grand Rapids Downtown is located along the Grand River and across from the Grand Rapids Public Museum. It features an on-site bar and grill. All guest rooms include a 32-inch flat-screen TV and are furnished with a work desk. The rooms also include free WiFi and a coffee maker. Select rooms provide a microwave and refrigerator. Guests at the Holiday Inn Downtown Grand Rapids have free access to the fitness center. A business center and free newspapers are available. The Pearl Street Grill and Lounge serves a variety of American cuisine in a relaxed atmosphere. A convenience store is available on site. Van Andel Arena and DeVos Place are within a 10-minute walk from the Holiday Inn Grand Rapids Downtown hotel. Frederik Meijer Gardens is a 15-minute drive away.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
j
Free Parking
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Free Parking
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Room Service
` Safety Deposit Box
` Shops in Hotel
` Vending Machines
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Bicycle rental
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Gift shop
` Hot tub
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Mini-market on site
` Daily maid service
` On-site parking
` WiFi everywhere
` Accessible parking
` Daily Housekeeping
` WiFi available in all areas
` Happy Hour
` Children television networks
` Kid meals
` Street parking
` Pool towels
` Wine/champagne
` Outdoor furniture
` Hot tub/jacuzzi
` Fitness
` Pool/beach towels
` Breakfast options
` carbon monoxide detector
` Security alarm
` Smoke alarms
` CCTV in common areas
` Fire extinguishers
` Bicycle parking
` No single-use toiletries
` Towel change upon request
` Towels changed upon request
` Plastic cups
` Plastic cutlery and tableware (bowls, plates, knives, forks, and spoons)
` Guests can opt-out of daily cleaning service
` Water cooler/dispenser
` Carbon monoxide source
` Carbon monoxide sources
` Single-use miniature toiletry bottles (including shampoo, conditioner, body wash, moisturiser, hand soap)
` Guests have the option to reuse towels
` Use of cleaning chemicals that are effective against Coronavirus
` Linens, towels and laundry washed in accordance with WHO guidelines
` Room is disinfected daily
` Food can be delivered to guests room
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Hand sanitizer in room and common areas
` Process in place to check health of guests
` First aid kit available
` Contactless check-in/check-out
` Social distancing rules
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` Physical distancing rules
` All plates, cutlery, glasses and other tableware have been sanitized
` Guests can opt-out of accommodation cleaning service

Holiday Inn Grand Rapids Downtown Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.96 out of 5)

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5

Exceptional - 5 out of 5

Daniel, Coloma Mon, 9 May 2016

Liked: Clean room; great location; hotel staff was friendly and helpful.
Disliked: None.

4

Very Good - 4 out of 5

Nancy, Muskegon , visiting Van Andel Arena Sun, 12 January 2014

Liked: Very friendly staff; clean room; close to the skywalk! I love the city of Grand Rapids - it has a lot to offer!

5

Exceptional - 5 out of 5

Teri, Standish, visiting Intersection Grand Rapids Mon, 2 September 2013

Overall, great experience.

Liked: Great beds and pillows; very clean; very nice staff; loved the welcome call from the front desk and located near everything. Very happy!
Disliked: No refrigerator in room and light switch for bathroom was just inside the main room door, not inside bathroom.

5

Exceptional - 5 out of 5

Jennifer, DeWitt Tue, 5 March 2013

We went to the Mega 80's show at the Intersection and this was a perfect place to stay - reasonably priced room and close to downtown.

Liked: Nice hotel; great service; very close to downtown.

5

Exceptional - 5 out of 5

Josh Mon, 10 August 2020

Exceptional

5

Exceptional - 5 out of 5

Nicholas Tue, 4 August 2020

Exceptional

2.5

Fair - 2.5 out of 5

Charles Wed, 24 June 2020

Passable

Liked: Clean staff nice
Disliked: No services almost on the freeway

2

Disappointing - 2 out of 5

Mariana Thu, 5 March 2020

Disappointing

Liked: Its a very old hotel not a good relationship between price and facilities

3.6

Good - 3.5 out of 5

Amy Sun, 1 March 2020

Good

Liked: Staff was great
Disliked: Under construction but they made the best of it

2.5

Fair - 2.5 out of 5

Travis Sun, 23 February 2020

Great location for exploring downtown...

Liked: The location was great, the staff was extremely friendly, parking was easy/plentifully available, the pool was ok. There is a bar/restaurant onsite/attached to the hotel, so that is convenient. Good selection of TVs channels.
Disliked: The lobby area is kind of dark/small/closed off, our room had a very weird/unusual setup. The heater/air conditioner was old/very loud. The towels were small and a little scratchy. The bed was terrible, very uncomfortable and EXTREMELY loud/shaky. Every time you moved it made really loud creaks/noises.

2.1

Disappointing - 2.1 out of 5

Lisa Mon, 10 February 2020

Disappointing

5

Exceptional - 5 out of 5

Ralph Thu, 6 February 2020

Exceptional

1.5

Poor - 1.5 out of 5

Anonymous Sun, 19 January 2020

Not worth the money

Liked: The free parking
Disliked: Tv didn't work, room is tiny, sink not in bathroom, common areas are dirty

4.4

Excellent - 4.4 out of 5

Jennifer Sun, 12 January 2020

Fabulous

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Holiday Inn Grand Rapids Downtown 310 Pearl Street Northwest, Grand Rapids, MI