Holiday Inn Grand Haven-Spring Lake By IHG

Good

Liked: The location was good.
Disliked: Old and not so clean.

Exceptional

Good stay

Liked: They're service was very slow at dinner. They didnt offer breakfast. For the price of the stay 300$ they should offer breakfast at least. That's pretty expensive for a 1 night stay

Great location but highly inconvenient...

Liked: The hotel location was great, staff was nice, and overall clean.
Disliked: My husband and I hardly slept with the sounds coming from our balcony that was open to the parking area. It's absolutely ridiculous to allow trucks making noises to be working early in the morning too. I will never stay on the first floor again if I come back to this hotel. The curtains also are not blackout curtains so light easily came through them.

Superb

Disappointing a

Liked: Location only
Disliked: I forgot 2 coats in the room when I checked out. I reported as soon as I noticed and went back about an hour after the check out. I was told only one was found but I had left both at the same spot. I even called the police but did not work. I’ll never stay there again.

Very good

Very good

Good

Liked: View
Disliked: Outdated, hot tub broke, very noisy at night.