Clean friendly and good breakfast

Liked: Breakfast was excellent and staff very friendly

Superb

Very good

Good

Liked: Staff members were super friendly.
Disliked: Swimming pool not easily accessible due to covid restrictions. Had to book in advance.

Poor

Liked: The room was covered in dust bedside tables everywhere, not hoovered too, bathroom water marks on sink unit, with Covid we had brought antibacterial wipes with us anyway and they were grey black after we cleaned and wiped down all the surfaces, we reported it to reception and cleaned it ourselves we checked in at 7pm, yes they offered us a cleaner but wanted to get on with our holiday with no further hold ups. Then went to make a cup of tea only one cup had been left, with no stirer or spoon so had to ring up reception again!! The toilet doesn?t flush all the time and you can be pushing it in nothing wait 10 mins then it will flush, but always filling up with water. The air conditioning didn?t work we did everything on the instructions and stood on a chair hand in front of it nothing all night. You really did disappoint us especially when I specifically asked for a beautiful clean best room you had and you gave us a crap one!
Disliked: The room was covered in dust bedside tables everywhere, not hoovered too, bathroom water marks on sink unit, with Covid we had brought antibacterial wipes with us anyway and they were grey black after we cleaned and wiped down all the surfaces, we reported it to reception and cleaned it ourselves we checked in at 7pm, yes they offered us a cleaner but wanted to get on with our holiday with no further hold ups. Then went to make a cup of tea only one cup had been left, with no stirer or spoon so had to ring up reception again!! The toilet doesn?t flush all the time and you can be pushing it in nothing wait 10 mins then it will flush, but always filling up with water. The air conditioning didn?t work we did everything on the instructions and stood on a chair hand in front of it nothing all night. You really did disappoint us especially when I specifically asked for a beautiful clean best room you had and you gave us a crap one!

Diserpointing

Disliked: I have written a letter pointing out the problems we had .I do not rate this hotel 4*

Sideboard has drink stains which...

Liked: Just nice to get away as stay here often
Disliked: Room was dirty at certain bits and was a noisy room. Drink overpriced

Great night away

Liked: Nice sized room spacious room. Very easy to operate shower with plenty of space.

Excellent

Liked: The staff were absolutely amazing! They were so cheerful and the are all brilliant and cheery and very helpful. This hotel made me and my partner feel so warm, the room was spotless, we have not got one bad thing to say about this hotel we are really excited to come again!