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Holiday Inn Express Worcester eef - (855) 271-6236
Holiday Inn Express Worcester, 110 Summer Street, Worcester, MA -(855) 271-6236
Area: Worcester
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BOOK ONLINE OR CALL - (855) 271-6236
3.79
HOTEL RATING: 
GOOD
3.79 out of 5 (286 Ratings)
0.7 miles from Worcester centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
Offering on-site fitness facilities Holiday Inn Express Worcester is located in Worcester Massachusetts. Free Wi-Fi access is available. A flat-screen cable TV and work desk are included in each room. Featuring a bath or shower private bathrooms are also equipped with a hairdryer. At Holiday Inn Express Worcester you will find a 24-hour front desk. Guests also have access to meeting and laundry facilities. Worcester Polytechnic Institute is 5 minutes' drive from the hotel and Clark University is 7 minutes' drive. The property offers free parking.

Check-in time: 15:00   Check-out time: 11:00
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Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
E
Fitness Center
B
Airport Shuttle
q
Accessible
u
Swimming Pool
A
Business Center
w
Non Smoking
r
Pets Allowed
Other Amenities
` Airport Shuttle
` Free Breakfast
` Free Parking
` Golf Course
` Room Service
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Wheelchair accessible
` On-site parking
` fitness center
` vending machine
` Concierge services
` Free Wi-Fi
` Daily Housekeeping
` English
` Spanish
` taxi service
` Shops on site

Holiday Inn Express Worcester Guest Reviews

Overall Average Score: 
Good (3.79 out of 5)

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4

Very Good - 4 out of 5

Bruce, Abington, visiting Worcester Palladium Wed, 21 November 2018

Overall I would definitely stay at Holiday Express again; close to highway and concert venues

Liked: Closeness to concert venue; cleanliness; friendliness of staff.
Disliked: Breakfast was missing eggs and sausage by 10:00.

2

Disappointing - 2 out of 5

Barbara, Concord, visiting The Hanover Theatre for the Performing Arts Mon, 18 June 2018

Stay away.

Liked: Location.
Disliked: Stated the hotel would be responsible for transportation to the Hanover - total runaround, but finally settled for one way fare.

4

Very Good - 4 out of 5

Taylor, Berwick, visiting Worcester Palladium Thu, 27 March 2014

Liked: Nice rooms. Breakfast was really good. Good customer service.

1

Poor - 1 out of 5

Boogie Thu, 17 June 2021

What the heck happened?

Liked: The location is great. Near downtown, DCU center, Union Station, and Polar Park.The staff was very helpful and informative.
Disliked: It has really gone down hill since my last stay. A local told me that they were housing homeless there during the pandemic? that explained the poor nature of the rooms. Things were dirty and stained. Broken light fixtures and door frames. I won?t stay here again? which sucks since the people at the front desk were so very nice. Maybe upon word of a remodel.

5

Exceptional - 5 out of 5

Dustin Tue, 15 June 2021

Exceptional

2.5

Fair - 2.5 out of 5

Robert Fri, 11 June 2021

It was just satisfactory, certainly...

Liked: Friendly staff. Responsive to our issues.
Disliked: The first room I was checked into had inoperative air conditioning. The second room had a inoperative TV. Breakfast which was advertised to be included amounted to a bottle of water and a small yogurt. You call that breakfast?

3.5

Good - 3.5 out of 5

T Fri, 22 January 2021

Good

5

Exceptional - 5 out of 5

Malique Fri, 15 January 2021

Exceptional

1.5

Poor - 1.5 out of 5

Stephanie Fri, 1 January 2021

Good visit, won't do it...

Liked: The room was very clean and we'll kept.
Disliked: The manager was very very rude and over charged me over $100.

5

Exceptional - 5 out of 5

Santiago Fri, 1 January 2021

Exceptional

0.5

Poor - 0.5 out of 5

Robert Fri, 1 January 2021

Bad

Liked: Day manager Brian was very kind and did everything he could to accommodate our horrible experience. However he was let go Christmas week. He saw that we were compensated for the disastrous stay without asking. He is a totally service oriented employee. You have no idea who you let go.
Disliked: Entire floors were smoker filled. One day all linens, bed and bathroom stripped, without being replaced. One room, cloths rack pulled from wall left on floor for days with out repair. Forced to move to five different rooms in 14 day stay. Toilet paper, Kleenex, wash cloths and towels missing in several of the room assignments. Reassigned once to a room filled with people partying and smoking. We returned to the hotel late after long days exhausted and forced to pack up and move to another room.

2.5

Fair - 2.5 out of 5

Wendy Thu, 31 December 2020

Passable

Liked: Location
Disliked: Room was stuffy and stuck. TV did not work. Very disappointed. I have stayed there before and was not expecting to be so disappointed. Also they would not let me pay cash at the site.

4

Very Good - 4 out of 5

Najah Mon, 28 December 2020

Very good

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Holiday Inn Express Worcester 110 Summer Street, Worcester, MA