Holiday Inn Express Wilmington By IHG

Exceptional

Except for the tub and...

Liked: Breakfast was very nice. Good selection of choices.
Disliked: Black hair in tub and in drain. My total bill was more than quoted when booked. Receipt had no explanation of taxes, hotel charges. Nothing but zeros on it.

Staying at the Holiday Inn...

Liked: The staff was very nice and the rooms were clean and the breakfast was very yummy
Disliked: There is nothing that I didn’t like about the property

Very good

Liked: Breakfast was good. Queen mattress was the perfect degree of firmness, sleeping on a cloud!Housekeeping staff, Lizzie, went out of her way to be helpful. All staff were friendly
Disliked: Rubberized blackout curtains did not pull all the way across the window. Even when the lower half could be pulled together & fastened with a pin, on an angle, that still left a very large open V where a light from the parking lot shown through right onto my friend's face all night.Tub/shower wall need a grab bar. I did not feel safe!

Exceptional

Always a go to when...

Liked: The location is convenient to gas stations and restaurants. Room and hotel are always above and beyond with cleanliness. Hallways are clean and freshly scented.
Disliked: Everything was great.

Superb

Welcoming staff

Liked: Loved the breakfast bar. Staff was so nice. We were there for our anniversary and the staff gave us a treat.

We had a great stay

Liked: The breakfast was good. The pool was great. Staff was very friendly and the beds were comfortable. We had our kids with us and everything was great.