Holiday Inn Express Williamsburg an IHG hotel

Very good

Superb

Superb

Okay.

Liked: Loved the convenient location to the hwy. We were put in a handicap accessible room which is typically fine other than this room had a sliding bathroom door that appeared broken and you had absolutely no privacy as the door did not close on either side. The staff was friendly and helpful. The breakfast wasn’t great.

Exceptional

It would have been fine...

Disliked: Someone above our room was stoping back and forth in the evening and again early morning

Very good location for University...

Liked: Hot breakfast was good. Sometimes I encounter only cold breakfast and I would be disappointed. The breakfast area was clean and neat, the breakfast attendant was constantly cleaning up on the counters and the mess where customers made. Tea/coffee self service in the room was nice because I like to drink hot drinks day and night. Green Mountain coffee pods were good choice and Bigelow’s tea bags were also nice choice because they are tasty. I would get disappointed when I encounter cheap/untasty versions in other hotels.
Disliked: Pillows were not so comfortable.

Very good

Liked: Breakfast selection was great! Staff friendly. Hotel clean.

Exceptional