Holiday Inn Express Wichita South By IHG

Good Stay

Liked: easy to check in. Cleanliness, good breakfast food.
Disliked: Breakfast on Sunday ran out of coffee and staff did not know it for about half an hour, so I found staff to refill it. Also toilet ran all the time unless I jiggle the lever.

Good

Liked: Clean.
Disliked: The bed was so hard. I’m aching today from sleeping last night.

A nice hotel, sadly in...

Liked: Room was spacious and comfortable
Disliked: The area was industrial, and with abandoned buildings nearby. Traveling alone I felt safe in my room but not coming and going from it.

It was a great experience...

Liked: They let us stay for a late checkout since we came in so late!
Disliked: Maybe outdated a little bit but honestly liked that too.

Pleasant

Liked: The breakfast was good.
Disliked: The refrigerator and coffee maker didn't work in my room and the water didn't get very hot and didn't stay hot long.

Good

Liked: Easy on off hwy.
Disliked: The windows were not sealed.....very noisy and the remote didn't work. Unable to watch TV

Exceptional

Sad trip,lost my son.

Liked: Staff was so sweet and kind.I lost my son and I talk to them and they were amazing.
Disliked: The stairs could you a good sweeping and the staff for breakfast needs to make sure everyone is gone,they turned the lights out on me as I was eating. No warning nothing just in the dark.

Bad

Liked: Location
Disliked: TV wouldn't turn on & off remote. TV was on when we entered when we tried to turn it on it wouldn't, even staff couldn't get it to work. They offered another room but was told all the tv's have the issue and we might still have problems. We were told a remodel is coming in the next 2 years and the company doesn't want to replace the tv's before then