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Holiday Inn Express Washington DC N-Silver Spring eef
Holiday Inn Express Washington DC N-Silver Spring, 7990 Georgia Avenue, Silver Spring, MD | Area: Silver Spring MD
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HOTEL RATING: 
VERY GOOD
4 out of 5 (254 Ratings)
0.4 miles from Silver Spring centre
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Hotel Description
Our guests can enjoy free high-speed internet access a deluxe continental breakfast and shuttle service to the nearby Metro station plus a fitness room and business center at the conveniently located Holiday Inn Express Washington DC N-Silver Spring. This mid-rise property has 127 rooms with coffee/tea makers desks complimentary high-speed internet access and cable TVs. Select accommodations have microwaves mini-fridges and sofa beds and non-smoking rooms are available. In the morning guests can fuel up for the day with a free breakfast. The hotel also has a fitness facility business center meeting/banquet room and coin-operated laundry for further convenience. The weekday shuttle service to Silver Spring Metro is free and parking is available for an additional fee. Guests staying at this Holiday Inn can get on the Red Line at Silver Springs Metro station less than one mile away and find themselves in downtown Washington D.C. in about 20 minutes. Walter Reed Army Medical Center and the National Museum of Health and Medicine are also about one mile. The University of Maryland - College Park is a 15-minute drive. Ronald Reagan Washington National Airport is 12 miles away and Washington Dulles International Airport is 31 miles away.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
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Pets Allowed
Other Amenities
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Safety Deposit Box
` Shops in Hotel
` Vending Machines
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Smoking area
` Dry cleaning
` Soundproof rooms
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Ironing service
` Packed lunches
` Heating
` Fax/photocopying
` Snack bar
` Shuttle service (free)
` Mini-market on site
` Daily maid service
` WiFi everywhere
` shuttle service
` Daily Housekeeping
` WiFi available in all areas
` Children television networks
` Kid meals
` Kid-friendly buffet
` Street parking
` Fruits
` Tickets to attractions or shows
` Breakfast options
` Key access
` Key card access

Holiday Inn Express Washington DC N-Silver Spring Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4 out of 5)

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4

Very Good - 4 out of 5

Dustin, Newark Sun, 1 May 2016

Liked: The staff was extremely polite and helpful.

4

Very Good - 4 out of 5

Stacey, Franklin, visiting The Fillmore Silver Spring Fri, 1 May 2015

Great stay; helpful staff; easy to find way around the city.

Liked: Friendly staff; clean and comfortable room; upscale amenities in bath; walking distance to The Fillmore and safe walking back at night.
Disliked: None.

5

Exceptional - 5 out of 5

Jim Tue, 20 August 2019

Exceptional

5

Exceptional - 5 out of 5

Helen Tue, 20 August 2019

Exceptional

1.9

Poor - 1.9 out of 5

Kat Tue, 20 August 2019

Dance party hallway

Liked: Not a thing. Except the kid who assisted in my check in. I wish I had caught his name.
Disliked: What is UP with the speaker playing 80s music right outside my room? And why does it play until the staff "feels like" turning it off?? 730 am it starts? REALLY? And why does the hall smell like cat pee and cigarettes? What is the huge grated hole in the shower wall? Why doesn't the door close all the way? I can't figure out how you calculated my score , this place deserves 1 star. It would have been 0 except for the kid at the front desk was super nice.

2.7

Fair - 2.7 out of 5

Natasha Mon, 19 August 2019

Passable

Liked: Buffet breakfast was delicious and the hotel was clean.
Disliked: Staff at night didn?t do as required of them. Had to go down to the front desk myself to get what was needed. And the television wasn?t working properly. Hotel had an odor that wasn?t pleasant but not over powering.

5

Exceptional - 5 out of 5

Roseane Thu, 15 August 2019

Good surprise

Liked: Management
Disliked: Glass cup available in the room and disposable cutlery

2.7

Fair - 2.7 out of 5

Dvrystr Tue, 13 August 2019

Suspicious and poor service

Liked: As a frequent patron of the Holiday Inn Express we have pretty sound expectations of the properties. Comfortable and clean rooms, great breakfast buffet options and typically good service. We experienced 2/3 this time around. Holiday inn tends to make an effort to go right above "no-frills," making guests feel like their getting their bang for their buck.
Disliked: This seemed fishy right from the start. This has to be one of the more difficult and frustrating check-in processes we've ever experienced from the brand. Upon arriving for check-in, we were told that while the front desk was able to see that we booked through Booking.com, they couldn't pull up our reservation. (Yes, we too were confused about how that made any sense). The person checking us in (Jose) told us that we could wait for him to call booking to get things sorted but to be warned that the wait could take up to 30 minutes to an hour. Another option he offered was for us to cancel our room via booking and rebook the room (at a cheaper rate) directly through him. This sounded a bit shady and since this was clearly an issue on the hotel's side we opted to have him contact booking directly. After it was clear that we would not be canceling our room through booking, miraculously our reservation appeared. After about 25 minutes of waiting and back and forth with Jose, we were checked into the room. At the end of the whole ordeal, we were only offered a half-hearted apology for the delay of service. Things would only get worse from their. Upon going up and inspecting the room, we were welcomed by excrement marks on the toilet. It had appeared that the room (at least the bathroom) was only partially clean. The final straw had to be the parking situation. Upon returning the the hotel -- the parking lot was closed off and you couldn't get into the lot. We went around and parked in the temp parking area, to see what was up. We were told that it would cost an additional $10 to park the car on the premises and that it would need to be valeted (an additional request for tip was made). This was not stated at check in and had us walking away thinking this hotel was some money making racket. An overall surprising poor customer service experience from this HIE.

5

Exceptional - 5 out of 5

Leah Mon, 12 August 2019

Exceptional

Liked: Location is so central. It?s small but run very well with warm and hardworking staff.
Disliked: The breakfast could be changed a little more especially since some of us stay for more than one night. Not enough fruits or greens on offer, too much gluten.

4.2

Very Good - 4.2 out of 5

Benjamin Sat, 10 August 2019

Very good

3.6

Good - 3.5 out of 5

Phil Fri, 9 August 2019

Good

4.2

Very Good - 4.2 out of 5

Mollie Sat, 3 August 2019

Great value, would stay again.

Liked: Location to the event I was attending was awesome, just a few minutes drive for the Citi Open. Great staff, valet service was good. Rooms were very clean, and comfy.

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Holiday Inn Express Washington DC N-Silver Spring 7990 Georgia Avenue, Silver Spring, MD