Liked: The staff was extremely polite and helpful.

Great stay; helpful staff; easy to find way around the city.

Liked: Friendly staff; clean and comfortable room; upscale amenities in bath; walking distance to The Fillmore and safe walking back at night.
Disliked: None.

Superb

Poor

Liked: NOTHING!!!!!!!
Disliked: I have always stayed at HIExpress when I travel. From Austin Tx , to Boise Idaho. This facility was easily the worst one I?ve ever stayed in. Easily!!!!!!!Upon arrival, the parking area was just filthy. The front desk area didn?t meet the standards I had come to expect from HI Express. There was nothing welcoming about the room. Overall it was just a classless experience. Period.

I never new they took...

Liked: Wonderful
Disliked: The laudry r66oom has a bad spell in washing machine need to be checked out

Not what I expected

Disliked: Upon my arrival at the property, there was a lady in the lobby with no shoes on and something appeared to be wrong. She made some comments to my husband and then went on her way. Upon entering our hotel room, it was extremely hot and stuffy. Most hotels keep the temperature set to avoid the room from getting hot. We turned on AC which didn?t help at all. The satellite for TV wasn?t working so they sent the security guard up to fix. Yes the security person is also maintenance ?????she wasn?t able to fix and it was still hot so they said we could move to another room which resulted in us packing up . Throughout our four day stay, we witnessed a group of teenagers in a hotel room walking in the police being called. The entire stay we saw shady characters. I will never stay there again. The pictures on internet are deceiving .

Very good

Overall, I had a great...

Liked: I like the facilities and the staff was helpful.
Disliked: I wish the check out time was later

Exceptional

Disappointing

Superb