Holiday Inn Express Walsall M6 J10

Good

Liked: Comfortable bed. Air conditioning
Disliked: Tv didn’t work, satellite reception poor but may have been weather related

Exceptional

Would definately stay again

Liked: Location close to motorwayFree parking Amazing free breakfast

Exceptional

Liked: The staff was amazing. The person who checked me in was extremely helpful and pleasant. I love the attention to detail. The breakfast was excellent, along with the young ladies who replenished the food, they were engaging and were always available. Your hotel is substantially better than the Village Hotel, where I had stayed for 2 days prior. They lacked Air conditioning and their customer service was poor.
Disliked: Nothing!

Friendly staff, clean, breakfast included

The staff were friendly and...

Liked: I was able to charge my EV car in the car park. I did not realise there were EV charging points, when booking.
Disliked: The small light in the room by the bed did not work. The other lights in the room illuminated the whole room.

Very good

Liked: Location
Disliked: Poor quality toilet paper

Very pleasant - no complaints...

Liked: Very clean and bright. Staff lovely.
Disliked: Disappointed with fish and chips offering for dinner. For the price, expected real fish rather than cheap frozen processed square.

Didn’t sleep!

Liked: Friendly reception service
Disliked: Room was cold! Lights kept flickering