Holiday Inn Express Vermilion By IHG

Nice but had issues

Liked: I've stayed at a few Holiday Inn Express hotels. This one was not on top of my list but the beds were comfortable.
Disliked: The room wasn't like the photos I saw online (the one I picked mirrored my stay in a Ky one). It was smaller. No walk-in shower. Dark even with a few lights on. It's in the middle of crop fields, so there were spiders. The pool was freezing. (My Ky stay had a heated pool.) The beds were comfortable. My biggest complaint is that we were constantly unable to use the key cards. They had to be repeatedly recharged by the front desk. Sometimes more than once until it finally worked. I would have no access to the pool, exercise room, outdoor lock, and even our room. They blamed it on storing the card close to a cell phone. Mine was in my purse the whole afternoon, in my car. My cell was at the beach with me so that can't be true. At least 2 others complained about this too that I talked to. Fix your technology or you'll lose customers. I've never had that happen at any other location.

Very good

Good

Exceptional

Exceptional

Very good

Exceptional

Liked: Room was super clean! I loved the decor & lighting...very modern. I also liked the fact that bath products were supplied. The front desk staff were very helpful, also.

Superb

Liked: Room was very clean. AC was amazing! Pool was very nice. Breakfast was really good!
Disliked: Bed wasn't the most comfortable but probably just because it wasn't my bed at home.

incredible

Liked: very comfortable room. only 2 floors. one hallway each floor easy to find comfortable lobby with amazingly friendly hardworking helpful staff. breakfast was amazing many options from heart healthy omelettes, bran greek yogurts to something for more indulgent preferences, meats galore. easy parking and a stones throw to highway 2 for neighboring towns or interstates beyond or beautiful vermillion on the water just five minute drive away. much more affordable and convenient than house rental options in town (which we’ve enjoyed on previous visits.) the property is a practical cost effective solution but managed with the utmost quality in cleanliness, food and service. consistently. be kind to them when you are tired and weary. they are working hard, at modest pay, to help you. oh and, fresh ground costa coffee, while you wait, on tap, 24/7 :)
Disliked: there was a guest health emergency during our stay that required emergency services to be called. the front staff managed all of that while continuing to cater to guest arrivals departures and other guest needs. it was a thing to behold.