Name: Holiday Inn Express Vancouver-Metrotown (Burnaby) By IHG
Address: 4405 Central Boulevard, Vancouver, BC
Telephone: (888) 608-6346
Rating: 4.25

Room was clean and comfortable. Staff was helpful.

Exceptional

Superb

A very comfortable stay

Liked: We chose this hotel based on the reviews and the price point. It was outside the main area of Vancouver harbour but we liked the location. The room was a good size, very clean and comfortable. We were on the fifth floor facing the back of the building and far away from the lifts. The bathroom was a good size and well stocked with toiletries. Our room was very spacious and had good facilities; tea/coffee, a fridge, tv, hairdryer, bathroom toiletries etc. All were good. The hotel was very clean overall and the breakfast was great. A good variety of tea/coffe, toast, pastries, voghurt and cooked food. All the staff we dealt with were very friendly and helpful. We parked in the car park and didn't use our car again til we left as the metro was across the road, opposite the hotel. Central Park is a five minute walk away and it was lovely to walk around there and go for a run. There's plenty of food outlets to eat at and a starbucks next door. We dined at Earls restaurant which was a few minutes walk away, that was a great find.
Disliked: The size of the breakfast seating area was quite small for the size of the hotel, although you could 'grab and go' sometimes if was difficult to find a table to sit at.

Convenient place to stay with...

Liked: The location is good.Parking is good.The room is clean with enough space for two.Staff on reception are good.It's generally quiet in the room.
Disliked: The breakfast is nothing to write home about. Very ordinary.

Very good

Liked: Location of hotel.
Disliked: Access of the car service is not convenient for guests.The barrier of the driveway in front of the groundfloor lobby prevented the car service from loading the guests from the lobby located on the groundfloor.

Exceptional

Liked: Rooftop pool

Surprised at the cost of...

Liked: Centrally located
Disliked: The price was way different from the booking.com rate

Exceptional

Liked: Had a great 3 nights at the hotel. The room was spacious and clean. Breakfast had plenty of options and the staff was lovely and helpful. Location is convenient for exploring Vancouver. The adjacent shopping mall has every shop you can wish for.
Disliked: Was a bit noisy in the morning as our room was next to the elevator and staff room.

So clean, effortless stay, cozy...

Liked: This hotel did what many more expensive hotels don't. The hotel was spotless, smelled really nice wherever I went, and the staff were truly welcoming and showed real interest. The bed was cozy. The silks were silky and comfortable, there was lots of room to put bags, and everything was very well organized. They even had white noise machine and earplugs, which I usually use at home. They've pretty much thought of everything to make it a really good, effortless experience. Will definitely be staying here again.
Disliked: Towels were a bit hard and scratchy. If they could be soft and cozy like the bedsheets, it would feel like a spa. :)