Holiday Inn Express Union City San Jose by IHG Guest Reviews
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Write a review
Anonymous Mon, 26 May 2025
Under construction and looks like...
Liked: There was nothing that stood out above standard to poor for this facility. The location was good given my travel reason but nothing else.
Disliked: Staff were not helpful and seemed annoyed at requests: Issues: Breakfast was subpar- Powdered eats and watered down juice, Under construction so pool was closed, no sheets given for fold out, not give the room requested, no hand soap in the restroom, room phone did not work , internet weak, only two towels given for 3 guests, toilet was repaired with Hvac tape. Ice machine did not work ,and when items such as sheets were requested staff could not bring them to the room.
Daniel Mon, 5 May 2025
Passable
Aleshia Wed, 9 April 2025
Exceptional
Maria Thu, 20 March 2025
Very good
David Mon, 17 March 2025
Exceptional
David Mon, 3 March 2025
Exceptional
Mary Thu, 13 February 2025
We loved to stay again...
Liked: breakfast is very good and the location is very good
Disliked: if you have a shuttle bus to pick us up in the airport
Lea Thu, 6 February 2025
Superb
Lisa Wed, 5 February 2025
Poor
Disliked: Black mold in bathroom
Linda Tue, 4 February 2025
Superb
Liked: Location
Disliked: The bed was uncomfortable to hard..over all everything else was good and great breakfast