Holiday Inn Express & Suites Birmingham Ne - Trussville Guest Reviews
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|15.4 miles from Birmingham centre|
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Felicia Thu, 27 December 2018
Liked: Very nice room clean and very comfortable had a great breakfast selection.
Disliked: The clerk when checking in was really rude was frustrated when I asked about my total. She stated that they preferred we not book through booking.com and book straight through them and if my price isn't correct i need to call booking.com. She had a attitude when I requested a room other than 1st floor and was very rude probably the rudest person I've encountered ever. The hotel was very nice, clean, nice location everything just that check in process was horrible.
Jo Tue, 25 December 2018
Except for the room temp...
Liked: The young lady who checked us in was a great representative for the hotel.
Disliked: The room?s temperature was hard to control. It was at 79 degrees when we arrived; finally had to turn on the ac.
Larry Mon, 26 November 2018
Liked: The beds were excellent. The breakfast was really good. Good variety , fresh warm.
Anonymous Thu, 15 November 2018
Debra Fri, 2 November 2018
Linda Tue, 30 October 2018
Kathy Tue, 30 October 2018
Robert Mon, 8 October 2018
Liked: Staff was friendly and helpful.
Disliked: Facilities were a bit worn out, in need of updates. My room had a funky smell and I never really cooled off after long hot days out in the sun. The bathroom was not perfectly clean and the fixtures were a bit worn.
Anonymous Wed, 3 October 2018
Disliked: They gave me a room with a strong odor to smoke. In the middle of the night, I asked for another room and they changed it.
Russell Mon, 24 September 2018