Holiday Inn Express Toledo-Oregon By IHG

The location was good, the...

Liked: Location.
Disliked: I did not get the room that I requested nor did the staff try to help me. Nothing was said at check in about the downgrade to a single bed. They said they were booked and could move us to a sister location down the street which was not a HIE. There was too much renovations being done to the hotel that it seemed dusty and dirty. Making the breakfast area seem dirty as well. I’m very disappointed in the fact that the staff was literally like”sorry bout cha. We can’t do anything for you.” The lady who checked us is was not accommodating at all when I went to complain. My husband checked us in.

Had A Reservation & But...

Disliked: My Room Was Cancelled & No One Can Tell Me Why, Drive A Hour & Half, Unacceptable & Very Pissed

Very good

Poor

Liked: Really helpful staff. We forgot an item and they found and returned it promptly.
Disliked: Under construction. Quite dirty. The room wasn’t cleaned properly.

Pleasant

Liked: Clean
Disliked: Under construction Lot of dust

Exceptional

Liked: Nice clean

Good

Liked: We love this hotel,,but we were up till 4am with kids running dow. The hallway.needless to say was I was very tired on my drive home

Exceptional

Exceptional