Holiday Inn Express Temecula By IHG

Pleasant

I will be back

Liked: Breakfast
Disliked: could hear others in the hallway

A decent deal for what...

Liked: The value for the room was the primary reason for our selection. While it's not in the worst location, it's not in a great location either. Very close to the freeway, there's an Arby's, Wendy's and another fast food chain nearby. Free parking is ALWAYS a plus and the bed was comfortable. The size of the room was pretty nice as well. But overall this hotel needs a makeover! I'll add move in the "didn't like". We had free breakfast available to us, but didn't take advantage of it. But nonetheless a nice touch! Carlos checked us in and was great, very friendly.They had Dove toiletries available, from hand wash, lotion, to body wash, shampoo and conditioner.
Disliked: While the value was great, the rooms need some love! There was plenty of room for my husband and I, but carpet in hotel rooms, is just nasty! Don't worry, I ALWAYS bring slippers, but the room had this smell that indicated those carpets need a deep cleaning! Also if you are a light sleeper and sensitive to light, turn off the automatic light in the hallway. Nice to have if you're checking in late, but when you're sleeping, not so much. But this is a really preference.

Lovely

Liked: Breakfast was good.
Disliked: Nothing I can remember

Exceptional

Liked: Room was clean and comfortable. Staff was friendly and helpful. Breakfast was good great coffee.
Disliked: There could have been snacks to purchase

The lady at the check...

Liked: Great
Disliked: The pool was under construction we were looking forward to go swimming it didn't tell us that it was closed on your web site but it did say on our hotel we were staying at so we were really bummed we were wondering if you guys could give us a free room.at a holiday in expree close to our home

Superb

Overall it was decent needs...

Liked: Good location close to lots of stores and mall. Easy parking. Decent breakfast
Disliked: We booked with the intention of going swimming and it was closed due to renovations and we werent informed or I would’ve booked elsewhere. The room has a bit of a musty smell we had to keep the fan and ac on or it would smell and feel musty. There was ants in the bathroom floor we would clean it up and they would just reappear.

It was kind pricey for...

Liked: The hotel location was perfect near shopping and eatery.
Disliked: The hotel needs updates. I was not able to sleep due to the air conditioning.