Holiday Inn Express Syracuse Airport By IHG

Hotel was Great. 3rd party...

Liked: We loved how close it is to the airport. The breakfast started early enough for us to enjoy. Loved the selection of breakfast items. The room was very spacious and very comfortable.
Disliked: I thought I booked directly with the hotel, but I guess it was Booking.com. Not only did Booking.com charge my card, but I also had to pay again at the hotel and was not given a receipt. I definitely have to check my accounts when I get home from this trip.

Good

Liked: Breakfast was adequate
Disliked: Had to go to 3rd floor for ice machine when room was on ground floor

Pleasant

Superb

Very good

Very good

Liked: Welcoming and clean
Disliked: The price

Overall a good hotel. I...

Liked: The room was nice and cool; floors clean and the bed was very comfortable. Great to have a shuttle service to the airport.
Disliked: While taking a shower, the shower floor filled with water. I got out and popped up the drain cover- a long metal drain over the actual drain- and discovered LOADS of black hair clogging the drain. (My hair is gray, so not mine.) obviously, the bathroom was not cleaned well.

Very good

It was ok ..

Liked: Proximity to the airport.
Disliked: Uncomfortable bed. Coffee not stocked and with 2 people at the front desk and nearly midnight/not busy, I was instructed that I could come get coffee pods. Generally, they send someone up with your items needed.