Name: Holiday Inn Express Sydney Airport
Address: 2-12 Sarah Street, Mascot
Telephone: +61-1800-870-234
Rating: 4.25

Holiday Inn Express Sydney Airport Guest Reviews

Overall Average Score:

Very Good (4.15 out of 5)

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Very good

Budget accomodation close to the...

Liked: The staff member was happy to cancel our last minute booking even though it was a non refundable booking which we greatly appreciated.
Disliked: We booked last minute. Walking into the foyer felt very ‘communal’. It was dirty and uninviting. We went to reception knowing that our rooms weren’t ready however we had nowhere else to go, and there was nowhere for us to wait. We were told we could store our luggage in the downstairs lockers, however there was only one available and didn’t fit our luggage. The only other one had been locked open. Travelling with kids, we decided that this place wasn’t for us & we booked elsewhere.

Very good

Liked: Close to airport. Enough room clean nice
Disliked: The food (chicken schnitzel ) was way overcooked almost to the point of inedible

Excellent accommodation, and good value...

Liked: Breakfast was great. Even had gluten free option. Room was lovely and clean, and dinner was great.
Disliked: A bit of noise from the water pipes during night each time someone in another room flushed a toilet. Also doors slamming a bit during night, none of which is the motels fault.

Exceptional

Very good

Excellant for my needs, very...

Liked: Breakfast very niceLocation great
Disliked: No top sheet on beds - quilts too hot

Good

Liked: Very friendly and helpful staff. Easy check in and out. Accommodating to my request eg scheduled the shuttle bus on the day of departure (normally you’d have to book the night before)
Disliked: The pillows weren’t as comfortable as I thought and the housekeeping took place late in the afternoon (after I arrived back into the hotel).