Holiday Inn Express & Suites Wilson-Downtown

Very good

Superb

Nice hotel near I65

Liked: Both Rhya and Andre at the front desk were very helpful.The room had great lighting, and the bed was very comfortable. We had requested a mobility accessible room and the roll in shower was excellent. We also enjoyed the breakfast.

Very old rooms in disrepair...

Liked: The breakfast and options were great. That was the best part of the experience for sure. Kudos to the workers doing breakfast The hotel location is pretty good too.
Disliked: The rooms are in disrepair. We had to move rooms 4 times for a one night stay! The first room had no black out curtain for the window with the bright outside lights shunting in…the blackout curtain must have broken and was gone. The second room had a leaking air conditioner so it was wet all over the floor! The third room we entered and it was a mess with the TV on (we thought someone was as staying there and the front clerk made a mistake). The fourth room we finally stayed in but it had air conditioner filters sitting on the desk. This hotel is in bad need of renovating the rooms. It’s not worth even $100/night.

Exceptional

Liked: We really appreciated the stay and the young lady at the desk on this Saturday night accomdated us it really felt like we was home i will be booking back with you again. Thank you all at Holiday End at 2308 montgomery blvd in wilson n.c. we love the staff that was there.
Disliked: No négative at all.

Good

Liked: Staff is not too friendly a little bit worn out but overall ok experience

Good Stay

Liked: The customer service was 5 stars! Everyone was extremely helpful and friendly!
Disliked: The water pressure was extremely low,the windows shade didn't go up and the rooms needs updating!

Exceptional

Exceptional