Holiday Inn Express & Suites Williamsburg By IHG

Exceptional

Passable

Disliked: Ants all over bathroom. Phone didn’t work. Not enough seating for breakfast.

Quick overnight getaway , everything...

Liked: Good selection and everything was great friendly lady taking care of everything
Disliked: None

Very good

Pleasant

Overall my stay was great...

Liked: The staff was exceptional especially the front desk man. He was so friendly and helpful. My family could see that he was doing a lot by himself although the hotel was sold out . Many people there and he held it down. I seen him checking people in , delivering blankets and pillows all while keeping a smile on his face. I would come back just because how excellent his customer service was.
Disliked: My family and I didn’t really care for the breakfast. It definitely could’ve been a lot better. There weren’t many options compared to other hotels it was pretty much good for on the go. All the breakfast juices were watered down but it was cool that the coffee maker was 24/7 and grounded fresh coffee

The stay was comfortable.

Liked: Did not eat breakfast.
Disliked: The shower needed a new off and on switch or washer because it was hard to turn the water off.

Exceptional

Liked: It was very nice. The breakfast was good very clean and the beds were very comfortable.

Good