Exceptional

This Holiday Inn was super...

Liked: VERY clean hotel.
Disliked: The maid didn?t come clean our room when we were out but it didn?t bother us!

Loved it!

Liked: The entire hotel was spotless and the front desk staff was super friendly and helpful. I especially enjoyed how comfortable the bed and pillows were and how clean the bathroom was! 5 stars for sure!
Disliked: Not a single complaint here!

Exceptional

Liked: Location
Disliked: No

Exceptional

Pleasant environment. Poor staff presentation...

Liked: Breakfast was very good. Pretty complete. Decent variety.
Disliked: Both upon arriving and leaving the the desk personnel didn't have a pleasing attitude. To be half expected at 12;00 arrival but the morning guy was abrupt did not even look up when addressed even though I was nicely letting him know that there were hairs on the restroom counter upon arrival AND a hair band on the counter beneath the television which clearly demonstrates that the horizontal surfaces were not addressed. In today's virus environment this is unacceptable. The Housekeeping staff of 3 were holding a meeting in the breakfast area at the food counter discussing rooms and a trip to home depot for supplies while also complaining about the food prep crew who actually did not replace an empty orange juice dispenser though the refill was sitting on the counter showing they were aware of it.

Good

Exceptional