Our room was clean, our...

Liked: The comfort of the room and the proximity to Long Branch beach.
Disliked: The ongoing renovations and the lack of available staff at checkout time. The crowdedness of the breakfast room. The fact that the "front desk" was jammed into a hallway.

Exceptional

Good

Disappointing

Liked: The location
Disliked: Wasn?t told when booking the hotel was under construction, I found out after by email and couldn?t change the reservation. When I called the hotel they didn?t tell us how extensive the renovations were. The hotel shouldn?t be open with this much work going on, everything was affected. Breakfast was minimal and we had to go up to the 3rd floor by elevator only to come back down by steps to the 2nd floor to get to our room. The construction was loud during the day when the weather was raining and we stayed in. The service was horrible , the staff didn?t know any answers to any questions we asked - all around horrible experience

Tell us when they remodel...

Liked: The room was very nice. The bed was comfortable.
Disliked: The place was under renovation and we're notified at booking. Breakfast was minimal, room was small. Under renovation limited food. Very disappointed.

Clean and comfortable

Liked: The staff was extremely nice, the bed was very comfortable, and the room well appointed. We enjoyed the indoor pool as well.
Disliked: The vending machine only offers soda, and there is only one ice machine located on the top floor.

Superb

I still enjoyed my stay

Liked: Staff was amazing very friendly and helpful
Disliked: There was construction going on early morning and we understand that upgrades are good but woke up early to hammering especially on my time off of work

Disappointing