Holiday Inn Express & Suites - Wentzville St Louis West Guest Reviews
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|0.8 miles from Wentzville centre|
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Jones Tue, 1 June 2021
Liked: The room was roomy
Disliked: Only one elevator
Timothy Sun, 8 November 2020
Timothy Sat, 7 November 2020
Marah Sun, 4 October 2020
It was such a nice...
Liked: Facility was so clean and the rooms nice and spacious! Location was ideal as well and the complimentary breakfast was great! Wasn't expecting a very nice selection for hot breakfast. Hotel really tried to make it very accommodating despite the COVID restrictions. Thank you! Definitely plan on returning here when visiting with family in O'Fallon! Great customer service indeed!
Disliked: Bummed had to reserve the pool in advance, didn't realize that until we arrived but totally understand and do appreciate that the staff was trying to stay within the health restrictions the CDC had. Thank you! Next time will try to remember to reserve use of hotel pool.
Anonymous Sat, 19 September 2020
Anonymous Sat, 12 September 2020
Roger Wed, 9 September 2020
It was a two night...
Liked: Covid 19 says it all
Disliked: overcharging for taxes compared to other hotels less than a mile away.
Rickey Mon, 7 September 2020
Disliked: Room was not cleaned properly, pillow linen was not changed nor the bed linen. Room was not sanitized, excuse this statement but it smell someone just had an Orgy in it literally no joke.
Anita Fri, 4 September 2020
Nice rooms and breakfast.
Liked: New. Large room with amenities. Great breakfast with omelette, bacon and orange juice.
Disliked: Took $20 dollars off my card in case I buy something. They hold it hostage for ~ 4 days before returning it. This means I have to keep track that they actually return it. It wasn?t an option. They told me they were adding it to my bill.
Hayley Mon, 31 August 2020
Wonderful and clean. Yummy food!
Liked: The staff as very accommodating when the toilet wouldn?t flush in our room. They quickly moved us to another room and were very kind!