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Holiday Inn Express & Suites Utica an IHG Hotel eef - (855) 261-9021
Holiday Inn Express & Suites Utica an IHG Hotel, 23 Wells Avenue, Utica, NY -(855) 261-9021
Area: Utica
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BOOK ONLINE OR CALL - (855) 261-9021
4.5
HOTEL RATING: 
VERY GOOD
4.5 out of 5 (205 Ratings)
1.0 miles from Utica centre
BOOK ONLINE OR CALL - (855) 261-9021
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Hotel Description
This hotel in Utica New York is half a mile off of Interstate 90 and 5 miles from Utica College. Facilities include an indoor pool and a daily continental breakfast. All rooms feature a flat-screen cable TV a microwave and a refrigerator. A tea/coffee-maker and a private bathroom are also included in each brightly decorated room at the Holiday Inn Express & Suites Utica. Free Wi-Fi is accessible throughout the Utica Holiday Inn Express. Guests can use the fitness center and the business center as well. The front desk is available 24 hours. The Utica Zoo is 3 miles from the Holiday Inn Express. SUNY Institute of Technology is a 5-minute drive away.

Check-in time: 14:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
Other Amenities
` Airport Shuttle
` Free Breakfast
` Free Parking
` Golf Course
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Heating
` Wheelchair accessible
` On-site parking
` indoor pool
` telephone
` Family Rooms
` Fireplace
` Free Wi-Fi
` Kitchen
` Daily Housekeeping
` English
` Convenience Store
` gift/souvenir shop
` smoking allowed
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Doctor/nurse on call
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Grocery delivery
` Ticket services
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Body thermometer available
` Car rental available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Internet access in public areas
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Holiday Inn Express & Suites Utica an IHG Hotel Guest Reviews

Overall Average Score: 
Very Good (4.5 out of 5)

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2.5

Fair - 2.5 out of 5

Karen Mon, 27 June 2022

inadequate

Liked: Not much
Disliked: staff was not at front desk. Nobody offered to help with points

2.5

Fair - 2.5 out of 5

Robert Mon, 27 June 2022

NO POOL!!!

Liked: You advertised a pool, we chose your hotel because our kids love to swim, the pool was closed... I think you owe me some kind of a refund!
Disliked: NO POOL!!!

2.5

Fair - 2.5 out of 5

Madalaine Fri, 24 June 2022

Would not go back

Liked: Location
Disliked: Locks on hotel room doors didn't work. One of us had to stay in the room at all times to let the other back in. Breakfast options were limited because some of the appliances didn't work.

3

Pleasant - 3 out of 5

Weary Wed, 22 June 2022

Disappointed in quality and hospitality

Liked: I liked the location.
Disliked: Compared to the last Holiday Inn Express I stayed at, this place didn't have the same hospitality. No cookies offered at check in. Coffee urn empty in breakfast room. Not the same food selections. Room wasn't as nice. TV was horribly old and took forever to turn on and change channels. Probably won't stay here again.

5

Exceptional - 5 out of 5

Stuart Tue, 21 June 2022

Exceptional

Liked: location is great
Disliked: price is way too expensive

4

Very Good - 4 out of 5

Lawrence Mon, 20 June 2022

recommend, comfortable

Liked: Convenient, clean, pretty good breakfast
Disliked: On one morning there were almost no breakfast options. Was told "the stove was not working". But even the juice dispenser was not turned on. Not clear what the issue was, but the staff could have been more straightforward about the problem.

2.5

Fair - 2.5 out of 5

Janine Sat, 18 June 2022

It was ok

Liked: Close to a lot of restaurants and friends we were visiting
Disliked: What breakfast? Cold cereal and stale bread there was no real breakfast the TV didn?t work and the pool was closed very nice girl at front desk fixed tV. Oh the the slamming of doors for 2 hours from 11-1 am oh and the phone not working to call front desk about slamming doors

4.5

Wonderful - 4.5 out of 5

Stephenia Fri, 17 June 2022

Good one night stay with...

Liked: Exceptional staff. Great breakfast.
Disliked: The pool area was dirty.

2

Disappointing - 2 out of 5

Anonymous Mon, 30 May 2022

very disappointed with no pool...

Liked: it was clean
Disliked: the pool was closed and no notification it was closed. nothing offered to offset this fact.

4

Very Good - 4 out of 5

Meghan Fri, 27 May 2022

Very good

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Holiday Inn Express & Suites Utica an IHG Hotel 23 Wells Avenue, Utica, NY