Holiday Inn Express & Suites Truth Or Consequences By IHG

The ladies at the front...

Liked: Very clean
Disliked: Nothing

Superb

Exceptional

Liked: The good costumer service

Exceptional

I did not appreciate the...

Liked: The breakfast was fair.The desk attendant that checked me in, Michelle, was very nice and cordial but she was gone after that.
Disliked: The sausage ran out and the toast ran out. The breakfast staff were NOT attentive to the food that kept running out. I only had scrambled eggs and coffee. The maid did not make up our room the first day because the Do Not Disturb sign was up until 11:15 AM while we got ready to go out. We took it down then and the maid was making up the room next to mine. We expected her to make up our room after that one and it was NOT when we arrived back at 4 pm. I complained to the front desk and was told that once we have the sign on the door, they do NOT go back later! This has NEVER happened before at other motels/hotels where we have stayed! There was NOTHING about this in the motel's policies or in the room. The maid(s) at this place are inattentive to their guests needs, they don't care and are lazy. And the girl at the front desk I reported this up seemed indifferent. I rented a Disabled access room.The maid had apparently not checked the hand soap and body wash dispensers as they were empty! And, there was no tissue in the bathroom or room.

Very good

Passable

Disliked: Bathroom was dirty, fridge had other people's food in it.

Very good

Superb