Holiday Inn Express & Suites Toronto Airport West By IHG Guest Reviews
Write a review
Write a review
Atallah Mon, 30 June 2025
Good
Liked: The beds were very comfortable, AC was very good, room clean, indoor pool not crowdy. Breakfast was good with few choices on the menu. Limited variety! Overall it was a good experience
G Mon, 30 June 2025
Superb
Syed Mon, 30 June 2025
Exceptional
Anupma Mon, 30 June 2025
will not use this place...
Liked: not special
Disliked: difficult check in
Jennifer Mon, 30 June 2025
Exceptional
Anozha Sun, 29 June 2025
Bad
Pablo Sun, 29 June 2025
Very good
Anna Sun, 29 June 2025
Good for what we needed...
Liked: The bed and pillows were the highlight of the stay. So comfortable. It's in a good spot for the airport and Uber eats for dinner.
Disliked: The rooms weren't the cleanest. There was hair and other grime around. I'm not blaming the cleaners though, the surface level high touch areas were ok but the rooms feel older so they need a deep clean/refurbishing. The carpets felt sticky. Something you need to tell guests though is that YOU HAVE TO CALL FOR THE SHUTTLE. The other hotel shuttles stop at the airport every 10/15 minutes but you need to call for the shuttle using the phone inside the terminal.
Akira Sun, 29 June 2025
Very good
Ching Sun, 29 June 2025
Good
Liked: Staff is very helpful. Handy has an airport shuttle
Disliked: When we arrived at the airport it was nearly midnight. We called the phone number hotel gave us to booking the shuttle pick up but no answered and some calls have been cut off. Finally took us nearly 20 mins. The call was connected to the driver before we gave up. Not wait for 20 mins for the shuttle.