Holiday Inn Express & Suites - Toronto Airport South By IHG

Pleasant

Liked: Location was great. Very close to Pearson Airport. Great airport shuttle transport.
Disliked: Very small closet space.

Exceptional

Liked: Very clean
Disliked: Far from stores

Great place to sleep

Liked: Cleanliness, breakfast was filling. The value.
Disliked: The first night we were there, they didn't make the second bed. I believe near the end of our stay they didn't provide enough towels. We had 3 people in my room to save money as we were attending Fan Expo all weekend.

Superb

Liked: Great breakfast, location, and staff.
Disliked: We had to wait to check in due to a very large group that came in and took up the entire lobby and staff.

Superb

Superb

Liked: Comfortable clean room with all the amenities you'd need. Location was very close to the hotel. We loved watching the different planes fly in, so close! Tons of food delivery options and Uber and Lyft. The hotel staff were so kind and helpful. The hotel was clean and maintained well. The breakfast looked great although we didn't get a chance to try it. There's also regular shuttles back and forth to the airport. We would stay here again.
Disliked: That the bathroom didn't have an exhaust fan. The bathroom gets super foggy during showers and when traveling with other people it's necessary.

A clean and comfortable stay...

Liked: a wonderful stay! The breakfast was fresh, tasty, and offered a great variety to start the day off right. The pool was a good size and worked well for both a relaxing dip and some fun. My room was spotless, and the bed and pillows were incredibly comfortable, which made it so easy to rest after a busy day.What really stood out was the staff. They went above and beyond to make our stay enjoyable. This was some of the best service we have experienced in a hotel in quite some time. Their friendliness and attentiveness truly made the difference.Overall, it was a welcoming, comfortable, and memorable stay that I would happily recommend.
Disliked: Nothing. It was exactly as expected.

Exceptional

Liked: Everything was perfect here. The staff were friendly and hard working. The rooms were spacious and clean. The entire facility was well maintained. The breakfast variety was good, lots of options were always stocked even when it was very busy. The beds were comfortable, I slept like a baby. I had no complaints. This is one of my favorite hotels because I've never had an issue, and it's clean, and the staff are great!
Disliked: Nothing. Everything was great

Superb