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AustraliaHoliday Inn Express & Suites TOLEDO WEST Guest Reviews
Overall Average Score:
Excellent (4.4 out of 5)
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Rj Fri, 5 February 2021
Exceptional
Anonymous Sat, 26 December 2020
Very good
Liked: Proximity to Univ Toledo
John Fri, 27 November 2020
Exceptional
Darren Fri, 20 November 2020
Nice clean comfortable place
Liked: Nice location and very clean. Staff were super friendly! Would stay here again.
Latosha Fri, 13 November 2020
Could of been better
Liked: The staff was rude and not friendly when I arrived.
The staff also took 20.00 from my deposit for make up stain on a pillow. The staff threatened to take more from the deposit. Customer service was very rude and told me they would charge me more because my kids left gold fish crumbs in the bed, as if they don?t have a washer.
Disliked: Customer service was poor
Taylor Wed, 28 October 2020
Exceptional
Danyelle Wed, 28 October 2020
Disappointing
Liked: Room was not very clean. Hair was on the bedspread from previous guest
Disliked: Not clean...
Deborah Tue, 20 October 2020
Exceptional
Kevin Tue, 20 October 2020
Very good
Liked: Staff was friendly. Location was good.
Disliked: Cleaning staff did not wear masks, which is of HUGE concern. Whereas the facility appeared clean, the lack of masks were suspect.
When asked, the front desk staff stated that masks were only enforced when there were people around. It would seem that disinfecting would include mask protections in the rooms.
Africa Sun, 18 October 2020
Very good
Liked: The location was great.
Disliked: Not enough parking spots
