Holiday Inn Express & Suites Tell City By IHG Guest Reviews
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Anonymous Thu, 17 July 2025
The staff was very nice...
Liked: Hotel was in a good location for our destination.
Disliked: The room was absolutely disgusting when we got there. Food and wrappers all over the floor. No toilet paper in the bathroom and poop on the toilet. We did check in early but they said the rooms were clean and ready. As this was not a must to check in early. We arrived earlier than expected and decided to ask. When we got back late from our destination that night we realized the pullout bed had not been cleaned in who knows how long which resulted in one person sleeping on the couch as a couch. The sheets were smelly. Had stained and were literally rolled in a ball in the couch. It was absolutely gross. We almost noticed ANTs all cover the room. They ended up in our clothes and bags. We didn’t have any open food or drinks in the room because we were grossed out about our arrival. We had two rooms the other rooms bathroom did not drain water out do the tub for hours and smelled. The towels also had holes in them.
Jamasyn Sun, 13 July 2025
Exceptional
Amanda Sat, 12 July 2025
Not worth it.. dirty
Liked: The girl working the front desk was nice.
Disliked: I looked under the bed and there was trash and spider webs.. it was very overpriced for the room we got. The air conditioning didn't work well. There were spiderwebs in the corner of the shower. There was a bug just sitting on the wall right by the front desk..not a little bug either. Told them (I assume the manager guy or owner maybe?) And his response was just "yeah I saw that"
Jamason Mon, 7 July 2025
Exceptional
Liked: Staff was extremely helpful and friendly from the walk through the door! Very clean and comfortable rooms.
Disliked: The TV was a little hard to navigate.
Jean Sun, 6 July 2025
Very good
Liked: Staff were very attentive for the most part.
Disliked: The noise at night sounded like someone was trying to get in the door but no one was there. Happened on 2 nights.
Sheffer Sun, 6 July 2025
Pleasant
Liked: The beds were very comfortable Close to holiday world
Disliked: The breakfast wasn't served fast enough or conveniently for example they would put out fresh gravy but no biscuits Also the toilets were a constant issue
Kim Fri, 4 July 2025
Exceptional
Anonymous Wed, 25 June 2025
Superb
Liked: Room was nice, like the later checkout time.
Disliked: Walkway around pool needs revamping, grouting mostly.
Emma Mon, 23 June 2025
Exceptional
Anonymous Mon, 23 June 2025
Poor
Liked: The staff was phenomenal and so very kind! We came across multiple staff members and each were exceedingly nice!
Disliked: The room was gross. There were public hairs and boogers in the shower. It made us question the cleanliness of the beds and other areas.