Name: Holiday Inn Express & Suites Tampa North - Wesley Chapel By IHG
Address: 2775 Cypress Ridge Boulevard, Wesley Chapel, FL
Telephone: (888) 608-6346
Rating: 4.5

Holiday Inn Express & Suites Tampa North - Wesley Chapel By IHG Guest Reviews

Overall Average Score:

Excellent (4.45 out of 5)

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Perfect for an overnight stay...

Liked: It’s clean and is walkable distance from the ice arena
Disliked: Breakfast is blah, like in many other hotels. No veggies at all

Never will I stay at...

Liked: Nothing at all. This property was dirty and disgusting g from the elevator to the room. The elevator had numerous amounts of finger prints and was never wiped and cleaned, the floors were filthy and not vacuumed, there was trash bags with trash sitting in the hallway going to the room. When I got into the room the floors were not swept and the floors were nasty and had not been mopped. The floors were so dirty I didn’t want to walk on the floor even with shoes on. The microwave is dirty. I spent four nights here and all of the issues I mentioned are still not taken care of. I will be contacting corporate. I have pictures and zi took a video. The toilet was overflowing and I was told by front desk that I had to come down and get a u get and plunge the toilet myself and that’s what I did. This morning there were no towels and I was told that the washing machine broke and the staff would have to take the dirty towels to a laundromat to wash them. I have two videos I took but it will only let me leave photos.
Disliked: Everything was horrible except the breakfast and kitchen. The ladies who were working in the kitchen were fantastic. The kitchen was very clean.

Superb

Poor

Liked: The staff were nice & easy check in no hassle.
Disliked: The property was not a pleasant look. Carpet dirty in the hallways, walls peeling in the hallways, the room was nice looks like picture but not the cleanest (bathroom specifically).