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Holiday Inn Express & Suites SYLVA - WESTERN CAROLINA AREA eef - (855) 271-6236
Holiday Inn Express & Suites SYLVA - WESTERN CAROLINA AREA, 26 Rufus Robinson Road, Dillsboro, NC -(855) 271-6236
Area: Sylva
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BOOK ONLINE OR CALL - (855) 271-6236
4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (433 Ratings)
1.1 miles from Dillsboro centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
This Dillsboro hotel is located in the Western North Carolina Mountains. Only 3 minutes' drive from the historic Dillsboro city center this hotel features an indoor pool and free WiFi. Western Carolina University and Harrah's Cherokee Casino are within 20 minutes' drive. Great Smoky Mountains National Park is within 30 minutes' drive of this Holiday Inn Express & Suites Sylva / Dillsboro hotel. Holiday Inn Express & Suites Sylva / Dillsboro's rooms are equipped with a Keurig® coffeemaker and a 42-inch TV including HBO® film channels. Rooms offer a microwave and refrigerator as well as an private bathroom. The Holiday Inn Express & Suites Sylva / Dillsboro offers a hot breakfast buffet every morning. A business center is available for guests' convenience. The property is also nonsmoking.

Check-in time: 16:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` telephone
` alarm clock
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Game Room
` Kitchen
` Radio
` Closet
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` gift/souvenir shop
` Shops on site
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Tennis court & equipment
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Outdoor recreational features
` Allergy-free rooms available
` Cleaning products available
` Clothes drying rack

Holiday Inn Express & Suites SYLVA - WESTERN CAROLINA AREA Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

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5

Exceptional - 5.0 out of 5

Richard Sun, 25 February 2024

Exceptional

2

Disappointing - 2.0 out of 5

Amanda Sun, 25 February 2024

Clean & Comfortable but don't...

Liked: The room was very clean and comfortable. Nice sheets, towels, mattress and pillows. Checkin staff was kind and courteous.
Disliked: There was not an appropriate or reasonable breakfast that we have come to expect from other Holiday Inn Express locations we have visited. The pancake maker was broken, there were no cinnamon rolls , sausage, cups for juice and the fruit bowl was empty. The milk pitcher was also empty and the oatmeal was hard and burned to the bottom of the container. We waited and waited for things to be refilled so we could eat and it didn't happen. We finally had to leave to go to our open house at WCU & we waited so long (after front desk told us that they'd be getting more food out) at Holiday Inn Express that we had no time to pick up something on the way. Holiday Inn Express Sylva caused us to traipse around a college campus for hours on an empty stomach. Not ok!!! I place a lot of value in a solid hotel breakfast and would have chosen to stay elsewhere had I known this was the case. I paid extra upon booking for our party to be able to eat and we didn't get to. After an hour a couple of cinnamon rolls were brought out and they were frozen on the inside. Ridiculous. Also, the road noise is extremely loud from this hotel and it's proximity to the interstate.

4

Very Good - 4.0 out of 5

Chasity Sun, 18 February 2024

Very good

Liked: Right off the interstate!
Disliked: Very quite place! We were however missing wash rags in the room and the room phone didnt work! Breakfast was ok but they definitely needed to plan for more people than they did as they ran out of food!

2.5

Fair - 2.5 out of 5

Justin Mon, 29 January 2024

The room was amazing and...

Liked: Renovated rooms.
Disliked: There was construction on the main floor, this was not advertised. I would have probably booked elsewhere if I knew it was a construction zone. Also the property next to the hotel was very sketchy.

5

Exceptional - 5.0 out of 5

Rpender Tue, 9 January 2024

Spontaneous trip

Liked: Wow! Hotel was very nice. Clean, clean, clean!! The carpets were like new, room looked new. Smelled fresh. Bathroom was spotless. We enjoyed the indoor pool and hot tub. The hotel was under construction however it didn't impede our stay at all. We enjoyed a hot breakfast. There was a nice vending area and a beer cooler! Staff was friendly and housekeeping does an amazing job!
Disliked: Bed was a bit too firm to my liking but was comfortable and clean.

1

Poor - 1.0 out of 5

Verified Hotel Guest Mon, 8 January 2024

Liked: Unfortunately nothing I was able to enjoy this visit.
Disliked: There was an incident where a staff was very rude, unprofessional and prejudice towards me & my family. Along with toilet kept clogging up.

5

Exceptional - 5.0 out of 5

Anonymous Thu, 4 January 2024

Exceptional

3.5

Good - 3.5 out of 5

Ambrea Wed, 3 January 2024

We love staying ever year...

Liked: location, breakfast, indoor pool n hot tube
Disliked: the smell, it was clean but it had a sewer smell in the room

4.5

Wonderful - 4.5 out of 5

Brittany Mon, 1 January 2024

This hotel is truly a...

Liked: Our room was exceptionally clean and modern. This hotel is undergoing a beautiful remodel.

3

Pleasant - 3.0 out of 5

Brian Sun, 31 December 2023

Overall the rooms served their...

Liked: I like the fact that it had an indoor pool. Rooms were spacious and clean.
Disliked: The breakfast was not good. Pancake machine was not working, no scrambled eggs, no waffles, biscuits were hard as rocks. They didn’t even have any bread to make a sandwich or toast . Not enough towels and wash clothes. We stayed in the Queen suite x2 for 12 people only had 4 towels in each room. Hot tub was not even warm until the 2nd day. It was not very clear. Hotel was under construction.

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Holiday Inn Express & Suites SYLVA - WESTERN CAROLINA AREA 26 Rufus Robinson Road, Dillsboro, NC