Holiday Inn Express & Suites Sylva - Western Carolina Area By IHG

I wish I had brought...

Excellent hotel choice for travel...

Liked: Enjoyed coffee and yogurt, turkey sausage with gravy that goes with the biscuits before leaving on Monday. Two big things to note: Forgot my razor when packing and needed to shave. Asked the front desk if they sold razors in the store. Turns out they offer razors and other toiletries gratis. Thank you for the razor. Liked also the beautiful landscaping around the property. Flowers in bloom everywhere, roses, lilies, etc. Parking lot is clean, well-lighted, safe. There was a flyer explaining that a large investment was recently made to the property with updated furnishings, decor, etc. Looks nice. Room, bed, bathroom, all comfortable and clean. TV is Direct TV and worked great. This property is close to Sylva and a great choice if visiting Sylva, Balsam, or other place nearby, or if taking the road south to Athens, GA. Easy access on/off the highway. IHG Hotels very reliable with good quality control. Not a risk like some AirBnb or bargain chain.
Disliked: Nothing.

Passable

Disliked: Pool was tiny and very cool no changing area

Great place to stay will...

Liked: Nice and clean and comfortable rooms with nice staff
Disliked: The room I thought I was reserving was not the same room we stayed in

Superb

Very good

Very poor

Liked: The desk clerk was very rude and unfriendly
Disliked: The staff

Superb

I enjoyed my stay.

Liked: The staff when I checked in.
Disliked: The person at the front desk Sunday morning was real rude.