Name: Holiday Inn Express & Suites Stillwater - University Area By IHG
Address: 700 East Krayler Avenue, Stillwater, OK
Telephone: (888) 323-5826

Holiday Inn Express & Suites Stillwater - University Area By IHG Guest Reviews

Overall Average Score:

Good (3.85 out of 5)

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This location is our go...

Liked: Location

Very good

Disliked: The dryer did not work and I was washing uniforms

Exceptional

Liked: Jared, the front desk clerk, did an amazing job dealing with a difficult guest.

Passable

My favorite spot to stay...

Liked: Fantastic Location

Exceptional

Comfortable, convenient but not up...

Liked: Beds are extremely comfortable.
Disliked: Needs a lot of repair. Window shades are non-functioning, have holes in them and are barely hanging. Could not raise them for light in the room. The bathroom tile grout is horribly stained, and some of the tile as well.

Exceptional

Good stay, just a few...

Liked: Wonderful clean room, excellent bed, plenty of hot water for shower
Disliked: Room only had one coffee pod and it was decaf. Also, when I called to verify my reservation two weeks prior, they didnt find my name causing me quite a bit of angst that morning. I think the clerk was busy when I called and wasnt careful when entering my name in the system to check for it. Also, the Booking.com confirmation number I gave him didn't match the hotel's confirmation number.

Basic. Decent. Affordable.

Liked: The price and location are excellent.
Disliked: There was an odor. The carpets are dirty. The toilet lid was stained. The beds were not comfortable and the tv was smaller and the remote did not work well. At check in it took several minutes for anyone to come up front to assist.