Holiday Inn Express & Suites Smithfield - Providence

Bad

Disliked: There was a large "hole" in the mattress

Passable

Liked: They didn’t clean the room after our first nightWe left the room full of trash.

Exceptional

Pleasant

Poor

Liked: Bed was terrible

Good

Liked: When the top comforter fell off the bed, a metal bar was sticking out and I didn't notice it, I scratched the hell out of my leg and I have a blood clot, so that scratch bled for some time because it was a deep scratch. Plus someone screaming outside my door to let me in. You would think being near main office, they would stop such behavior, wish the person would have let them in, so my grandkids and I could have slept.

Exceptional

Liked: The breakfast was good, however the pastries were stale by the end of our stay.

Exceptional

Exceptional