Holiday Inn Express & Suites Sioux Falls Southwest

excellent

Liked: everything
Disliked: everything

Quick girls trip with my...

Liked: Super clean and updated. Lovely breakfast with lots of options for my picky eaters!
Disliked: No complaints! Everything was very nice

Very good

Superb

Horrible

Liked: I am very upset with the lack of respect towards my family and I. I showed up at the accommodation and the person who welcomed us today Saturday the 12th at 4:20 pm began to throw our reservation papers at us, did not want to work, verbally attacked us and threw the keys at us. Which is why I got very angry and left the accommodation and told her she was a racist person, I don't know how people like that can have any knowledge of what customer service is. I can't identify the person's name but she was white with blue eyes, an uneducated person and very racist. I came from far away with my family and that woman made us leave.
Disliked: I am very upset with the lack of respect towards my family and I. I showed up at the accommodation and the person who welcomed us today Saturday the 12th at 4:20 pm began to throw our reservation papers at us, did not want to work, verbally attacked us and threw the keys at us. Which is why I got very angry and left the accommodation and told her she was a racist person, I don't know how people like that can have any knowledge of what customer service is. I can't identify the person's name but she was white with blue eyes, an uneducated person and very racist. I came from far away with my family and that woman made us leave.

Poor

Disliked: The king size bed was very uncomfortable. We booked a holiday inn and suites because we thought with the higher price they would have better beds. My back was super stiff and it hurt no matter which way I laid. Very disappointed. The pool on their web site looked huge, but when we got there it was very small and very, very cold. My children didn’t want to swim long because it was so cold.

Exceptional

Liked: Outstanding desk support! My son lost his tooth and the housecleaning staff helped us find it. Also, they made sure we had a room that would work for our family’s needs. Everyone was so wonderful!

Perfect

Liked: Clean friendly happy place
Disliked: Nothing

Superb