Holiday Inn Express & Suites Shawnee-Kansas City West By IHG

Would stay again if there...

Liked: It was tucked away and quiet
Disliked: The mold in our room

Superb

Disliked: It was difficult to find....even with directions

Good

Holiday Inn

Liked: The rooms a spacious and the bed was comfortable.
Disliked: They didn't have much when it came to items you could purchase.

Superb

Fix the air conditioning

Disliked: Air conditioning in room wasn't cooling. They played it down like I haven't been there long enough to know when he didn't know when I arrived (which was 5 hrs prior) he reset it and left. They did eventually move us but that unit didn't cool much either the room itself was just cooler bc they moved up from top to bottom floor.

Exceptional

Superb

Good - Comfortable

Liked: Our room was very clean and the breakfast was good. Staff was very accommodating and helpful. The parking lot is a little tight and can be a jaunt.
Disliked: They did not change out the towels or ask to any of the 3 nights we were there. I understand "green policy" but we were playing softball all weekend and could've used some fresh towels at least once. The other issue was the elevator being out - so we didn't take our cooler with us to the field. Unfortunate timing for us.