Holiday Inn Express & Suites -Saugerties -Hudson Valley Guest Reviews
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|1.3 miles from Saugerties centre|
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Anna Sat, 15 February 2020
Perfect Hudson Valley locations -...
Liked: The breakfast was adequate. The facilities exceeded expectations. The rooms were large, airy, super clean, lots of hooks and shelves to put your things. The bathroom shower is large and the water pressure is good! The lobby was inviting, lots of chairs and coaches to sit in between activities.
Cynthia Wed, 12 February 2020
Antonio Sat, 25 January 2020
Liked: Convenience and price.
Disliked: Clean, conveniently located to Hunter Mountain, gas and main highway. Staff is very accommodating but a feel is overwhelmed during breakfast time. A large percentage of clientele during the winter session are there for ski school which starts early morning, so basically everyone comes down for breakfast between 7am to 8am. Unfortunately it is a challenge for the staff.
Antonio Sun, 19 January 2020
Liked: Very convenient and staff very accommodating.
Disliked: Need better breakfast options but ok in general.
Abiodun Thu, 16 January 2020
I felt good with my...
Liked: The breakfast was light but I have never been great on breakfast. However, the location is easily accessible from either the highway or from the local roads. Rooms are very clean. Amenities modern. Staff friendly and helpful.
Disliked: I personally have no complaint. However, my partner said that the breakfast could have been better.
Family Mon, 13 January 2020
Liked: The hotel was brand new, room and facilities were pristine. Services provided were top notch along with the staff. Definitely recommend!
Doris Wed, 1 January 2020
Roselle Mon, 30 December 2019
Holiday Inn Saugerties
Liked: I loved the location, cleanliness and the breakfast was pretty good.
Disliked: The noise, the beds and pillows. This hotel definitely didn?t invest anything on insulation whatsoever. I?ve never stayed in an hotel of this caliber that you can hear the toilets flush in the next room, or can hear the people upstairs walking up and down like we were staying in an apartment building. The beds are another story. All of them had this weird lump in the middle that we couldn?t figure out. The head of the bed sloped down so no matter how many pillows you put under your head it still felt like your feet were higher than your head. I tried to the tell the front desk receptionist at check out but she blamed it on the skiers and said she wouldn?t know how comfortable the beds was because she never stayed there. Really? Then she proceeded to check me out while making a phone call at the same time and I had to ask her if I was finished because she just handed me my receipt without any further acknowledgment. The thing I want to stress is she wasn?t rude, just detached. In other words customer service is definitely not her forte. Great hotel but poor customer service.
Team Fri, 27 December 2019
Pamela Mon, 16 December 2019