Name: Holiday Inn Express San Antonio Sea World
Address: 2861 Cinema Ridge, San Antonio, TX
Telephone: (888) 420-1644
Rating: 4

Holiday Inn Express San Antonio Sea World Guest Reviews

Overall Average Score:

Very Good (4 out of 5)

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Just a so so experience!!

Liked: Close to our destination
Disliked: Properly is kinda ran down, or not well kept in the carpet cleaning or maintenance department

It was just ehh.

Liked: Not clean. Pool water everywhere on first floor. Room was barely cleaned. Very disappointed.
Disliked: Over not clean

Exceptional

Liked: Everything was very clean, the stuff was nice, very helpful and the breakfast was great every morning that we were there. They had good variety and even had items to purchase if you needed something. And the location was very close to where we were needing to be at so that was a plus as well
Disliked: The wireless charging ports/plates in the lobby dining area table did not work. Not sure why, but otherwise no complaints.

Exceptional

Very good

Superb

Exceptional

we loved it and will...

Liked: everything especially the indoor pool
Disliked: there was nothing that i would change

Passable

Disliked: The restroom door was broken and every time we took a shower the water would fill up and then it was leaking

The staff were amazing and...

Liked: My phone died overnight because the charging port was loose so we overslept our alarm. We were not pressured or rushed through breakfast and everything was still well-stocked and available. My card stopped working while I was trying to load up and check out. I called down and the previously-mentioned lady @ front desk brought me up new cards to 3rd floor (which I did not expect but greatly appreciated as I was traveling alone w/2 small children).
Disliked: There was only one entrance so I couldn't park near my room. They are situated on a hill which made it difficult to maneuver the cart to load/unload luggage.