Holiday Inn Express & Suites San Antonio - Brooks City Base By IHG Guest Reviews
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Write a review
Anonymous Wed, 9 July 2025
Good
Valerie Sun, 6 July 2025
Stayed twice one one week...
Liked: Staff was extremely helpful
Disliked: That I had to leave so soon
Eleria Thu, 3 July 2025
Exceptional
Hannah Tue, 1 July 2025
Pleasant
Jasmine Tue, 1 July 2025
Superb
Pliego Mon, 30 June 2025
Good
Anonymous Mon, 30 June 2025
Clean and comfy rooms, good...
Liked: Room/beds were comfortable and the staff was very friendly and accommodating. Breakfast was really good as well. Loved the Dove products in the bathroom and the room was clean. Great location close to everything you would need on a vacation.
Disliked: There were no sheets available for the couch/let out bed. They did not refill our bath soap nor give fresh towels when they cleaned the room. Room door did not close all the way and had to be forced pushed closed.
Victoria Mon, 30 June 2025
Hotel needs major updating
Liked: The location.
Disliked: The restroom in my room was dirty the shower was dirty and grimey. The hotel seemed like it was falling apart the carpet smelled in the rooms and hall. the furniture was peeling and drawers didn't close properly. The bed was horrible and uncomfortable to sleep on. The refrigerator smelled of mold and the breakfast was so bland and had no flavor at all. The outlets were so loose you couldn't properly plug anything in and the fire alarm went off in the morning at 7am. We had a horrible time.
Bigcurt Sun, 29 June 2025
Exceptional
Marcos Sun, 29 June 2025
Very good