Holiday Inn Express & Suites Salt Lake City South-Murray By IHG Guest Reviews
Write a review
Write a review
Kenneth Sun, 10 August 2025
Worst experience ever! Will never...
Liked: The beds were comfortable, that it’s the only positive thing I can say about this experience
Disliked: There was a serious lack of accountability and transparency from the supervisor on duty, who openly lied directly to us. Upon arrival, we discovered blood-stained bedsheets, and there was no breakfast available—despite arriving an hour before breakfast service was supposed to end. When we asked for more bath towels, we were told that the number of towels was limited based on the room size, even though there was only one towel in our room.Additionally, the toilet was broken, and there was barely any toilet paper—only about a quarter inch left on the roll. When we called the front desk to report our concerns, the sole staff member on duty at 10:00 PM claimed she had tried to call us back, but our room phone wasn’t working. She eventually came to the room in person and offered to move us, if we were willing to switch from a king bed to a room with two queens. We agreed.However, upon moving to the new room, we discovered the TV didn’t work. We were told that no one would be available to fix it until the following day.
Rory Fri, 8 August 2025
Pleasant
Liked: Location. And it's clean.
Disliked: I wish you could get more snacks.
Carrillo Mon, 28 July 2025
Disappointing
Disliked: Food was left over in the fridge from the guests before and not able to control shower temperature water was very hot
Anonymous Sat, 26 July 2025
Bad
Sydney Tue, 22 July 2025
Exceptional
Bessie Sat, 19 July 2025
Oi like staying in Hoilday...
Liked: I love it because it’s so quite
Disliked: Looks nice and clean
Aurora Sat, 19 July 2025
Bad
Anonymous Fri, 18 July 2025
Very good
Tai Wed, 16 July 2025
Very good
Anonymous Sun, 13 July 2025
It was not met to...
Liked: That we had somewhere to sleep
Disliked: We had no crib available for our 1 year old. We requested an extra comforter to make a bed type padding for the baby. We had a total of 4 of us at the stay, only two full sized shower towels and face towels. When I requested more towels they said we have no more towels to give out. We had to share 2 towels amounts the 4 of us family member