Holiday Inn Express & Suites Riverport Richmond By IHG

Convenient location

Liked: I liked the breakfast Also the ice machine at the end of the hallway
Disliked: Kids feet running above our room

Pleasant

Liked: The airport shuttle service was very kind and helpful.The breakfast was delicious. And as someone with a gluten allergy, I really appreciated how the staff identified which foods were gluten friendly with signs at the breakfast bar.
Disliked: Nothing bad to say. Very pleasant experience.

Exceptional

Nice, quiet and staff was...

Liked: Johanna I think her name was, she was AWESOME very helpful.

Very good

Good

Wooden cutlery says it all...

Liked: Nothing in this hotel met our expectations
Disliked: Location appeared to be good on the map but in reality this hotel is in the middle of nowhere next to a leisure complex with poorly rated restaurants. The suite we booked was dark and dingy, paper cups and only a coffee machine supplied. The breakfast room was too small for the number of people using it and breakfast options offered were average and to top it all off we had to eat off paper plates and use wooden cutlery. Not the sort of service we expected for the price we paid for the room

Superb

Liked: Everything! Great location, handy to everything.
Disliked: We just didn't have enough time to enjoy it.

Very good