Holiday Inn Express & Suites Racine By IHG

The front desk lady was very friendly and accommodating but after having to change rooms due to a broken bed, table and lights not working and food left in fridge, we were told our room rates would be less. One room was charged correctly but we were charged for two rooms when another family already paid for one of our reservations. So really my group was charged for 3 rooms on a 2 room reservation! Rooms were clean and beds were great! Just definitely needs some maintenance in areas. And for front desk to pay attention to how they charge. Will be calling today to get this mess figured out!

Liked: Comfy beds.
Disliked: Overcharged; had to change rooms due to broken bed, table and lights not working.

The hotel was very clean....

Liked: Very clean
Disliked: Nothing

Excellent stay with no problems...

Liked: The staff were excellentBreakfast was greatRooms were modern and most importantly nice and clean
Disliked: It was all great no complaints

Very good

Exceptional

Good

Exceptional

Superb

Exceptional

Liked: Everything was perfect

Exceptional