Holiday Inn Express & Suites Racine an IHG Hotel Guest Reviews
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3.3 miles from STURTEVANT centre |
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Angel, Belgium, visiting Route 20 Sturtevant Mon, 3 January 2022
The front desk lady was very friendly and accommodating but after having to change rooms due to a broken bed, table and lights not working and food left in fridge, we were told our room rates would be less. One room was charged correctly but we were charged for two rooms when another family already paid for one of our reservations. So really my group was charged for 3 rooms on a 2 room reservation! Rooms were clean and beds were great! Just definitely needs some maintenance in areas. And for front desk to pay attention to how they charge. Will be calling today to get this mess figured out!
Liked: Comfy beds.
Disliked: Overcharged; had to change rooms due to broken bed, table and lights not working.
Emmanuel Tue, 30 May 2023
Exceptional
Liked: Kristen was very nice and helpful
Tina Tue, 30 May 2023
Exceptional
Finesse Sat, 20 May 2023
Exceptional
Liked: The staff
Disliked: The breakfast seemed like it should have cooked longer
Tina Mon, 15 May 2023
Exceptional
Chandra Sun, 30 April 2023
Exceptional
Oidina Sun, 23 April 2023
Exceptional
Lepinski Mon, 17 April 2023
Sports family weekend
Liked: The breakfast was excellent, the beds were comfortable.
Disliked: Bathroom fan and light didn't work.
Charles Sat, 15 April 2023
Exceptional
Nolan Mon, 3 April 2023
Superb
William Sat, 1 April 2023
Noisy and dirty
Liked: The dining area was not clean.
Disliked: Very noisy room. Room wasn’t clean.