Name: Holiday Inn Express & Suites Portage By IHG
Address: 6295 Melton Road, Portage, IN
Telephone: (888) 420-1643
Rating: 4

Holiday Inn Express & Suites Portage By IHG Guest Reviews

Overall Average Score:

Very Good (4.1 out of 5)

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Superb

Good

Exceptional

Liked: Great location. Beautiful hotel. The room was so big,it was clean. The bed was comfortable. Shower was great,lots of hot water.

Would stay again

Liked: Excellent breakfast. Friendly staff. Son liked the pool.
Disliked: When we first arrived the hallway smelled like marijuana. The pool could open a little earlier. There was one single hair in our shower. Beds were a little firm so my liking.

Good

Exceptional

Superb

It was great !

Liked: We loved our room ! The staff was super nice at check in and checking out ! The only thing we didn’t really enjoy was the breakfast. It was served from 7am to 10am , we got down there at 8:30 and there wasn’t anything really left . No yogurt / individual cartons of milk / no pancakes .

Very good

Awful stay, horrible hygienic conditions...

Liked: Nothing is satisfying. I was assigned to the first floor, and the noise is far beyond my expectations.
Disliked: The hygienic conditions of the hotel's breakfast were disappointing, and going to breakfast at 8:45 am would have revealed that it was mostly empty and not restocked. Milk, yogurt, and cinnamon rolls were all empty. What was even more disappointing was that the staff dropped clips from the omelet and sausage area on the floor twice while cleaning. Then they picked them up and put them back on the trays as if nothing had happened, and organized the food.