Holiday Inn Express & Suites Phoenix Tempe By IHG

Need In Room Pay Movies - VERY friendly and accommodating staff, great location for Tempe Town Lake events

Liked: Location, price, staff
Disliked: No in-room pay movie system

Exceptional

Centralized location

Liked: Convenient location, free breakfast
Disliked: Room was small, room was by pool door and could hear people in hallway. Bathtub water backed up when using shower

Superb

Very poor

Exceptional

Exceptional

Exceptional

Liked: Customer service and location was very good

Comfortable and great location

Liked: The bed was really comfortable. Room was really large. The breakfast is nice with a good variety of foods.
Disliked: The TV didn’t work. I didn’t try to turn it on until a few days into my stay. I called the front desk to let them know and they said they’d have to get maintenance to fix it or I could move rooms. I stayed in the room but no one ever fixed the TV. Luckily, I had my tablet to watch. The AC was loud.

Never coming back.

Liked: The property was close to a lot of attractions and dinner places
Disliked: The water turned brown on me when I showered. The elevator didn’t work properly always got stuck and then went down after 5mins. The bed made me itchy multiple times and was extremely uncomfortable