Holiday Inn Express & Suites Phoenix Tempe By IHG

Need In Room Pay Movies - VERY friendly and accommodating staff, great location for Tempe Town Lake events

Liked: Location, price, staff
Disliked: No in-room pay movie system

Very poor

Exceptional

Exceptional

Exceptional

Liked: Customer service and location was very good

Comfortable and great location

Liked: The bed was really comfortable. Room was really large. The breakfast is nice with a good variety of foods.
Disliked: The TV didn’t work. I didn’t try to turn it on until a few days into my stay. I called the front desk to let them know and they said they’d have to get maintenance to fix it or I could move rooms. I stayed in the room but no one ever fixed the TV. Luckily, I had my tablet to watch. The AC was loud.

Never coming back.

Liked: The property was close to a lot of attractions and dinner places
Disliked: The water turned brown on me when I showered. The elevator didn’t work properly always got stuck and then went down after 5mins. The bed made me itchy multiple times and was extremely uncomfortable

Exceptional

Superb

Liked: The staff were super friendly and willing to provide suggestions on closest businesses.
Disliked: The key wouldn't work on the pool gate. Also the toilet area was very compact.

Great location for airport, very...

Liked: It looked like a new property. Everything was great. The rooms were very spacious and beds were comfortable. Pillows were great, staff was very friendly. Breakfast was wonderful. Very nice heated pool and hot tub. Very nice fitness room. Great location very quiet, even though it was right next to the highway. Very easy to get to the airport which was about 8 to 10 miles away. The river was behind it so you could walk down there