Holiday Inn Express & Suites Phoenix - Mesa West By IHG

Very good

Liked: Very clean and friendly staff
Disliked: The bed was very uncomfortable. Felt like I was gonna roll off the side due to edge of bed being warped from people sitting on the edge of the bed. Also the bathroom was a bit small.

I would recommend it to...

Liked: Swimming pool and breakfast. The rooms were excellent
Disliked: Nothing

Good staff and nice hotel

Liked: It was cold which felt good because our home ac went out we have a kid so we wanted a hotel with cold ac and it did the job
Disliked: Nothing all good

Exceptional

Liked: Front counter very nice and friendly great guy

Would not stay here again

Liked: Staff were great. Breakfast was good. Beds were comfy.
Disliked: Air conditioning and room made a high squeaky noise. You could not see TV from one of the beds so we as a family had to all sit in one bed because the TVs did not tilt or move. The pool was dirty cloudy you couldn’t even see the bottom and hot. There was transient in the parking lot walking through bumming cigarettes looking through ashtrays. There was only one entrance through the main door. All other doors were locked at all times to enter.

Exceptional

Exceptional

Good

Very good